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- Tasks: Provide exceptional customer service and guide customers in selecting premium tea and coffee.
- Company: Whittard of Chelsea has been enhancing the tea and coffee experience since 1886.
- Benefits: Enjoy team rewards, individual incentives, and a friendly work environment.
- Why this job: Join a dynamic team and share your passion for tea and coffee with customers.
- Qualifications: No prior experience required; enthusiasm and teamwork are key!
- Other info: Minimum of 16 hours per week over 2 days; perfect for students!
The predicted salary is between 18000 - 24000 £ per year.
We are looking for enthusiastic individuals to join our York store team at the McArthur Glen Designer Outlet and help continue its success! If you are passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!
At Whittard, we have been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!
Please note this role is working a minimum of 16 hours a week, over 2 days a week.
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential.
You will be part of a friendly team in our bustling Manchester store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
Sales Advisor - York Outlet employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - York Outlet
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for engaging with customers in a friendly and informative manner, which is crucial for a Sales Advisor.
✨Tip Number 3
Network with current or former employees of Whittard to gain insights into the company culture and expectations. This can give you an edge during interviews and help you tailor your approach.
✨Tip Number 4
Show enthusiasm for the role during any interactions, whether in person or online. A positive attitude and genuine interest in the position can make a lasting impression on hiring managers.
We think you need these skills to ace Sales Advisor - York Outlet
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Whittard of Chelsea is looking for in a Sales Advisor. Highlight your passion for customer service and any relevant experience you have in retail or food and beverage.
Tailor Your CV: Make sure your CV reflects your enthusiasm for tea and coffee, as well as your ability to engage with customers. Include any previous roles that demonstrate your customer service skills and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention specific experiences that relate to the responsibilities listed, such as managing stock or conducting tastings.
Showcase Your Team Spirit: In your application, emphasise your ability to work effectively in a team. Provide examples of how you've collaborated with others in past roles to achieve common goals, especially in a retail environment.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on providing world-class customer service, be prepared to discuss your previous experiences in customer-facing roles. Use specific examples to illustrate how you've successfully engaged with customers and resolved their issues.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in teams. Share examples of how you've contributed to a positive team environment and how you can help foster excellent working relationships with your future colleagues.
✨Prepare for Product Discussions
Expect to engage in discussions about Whittard's products during the interview. Brush up on their offerings and think about how you would guide a customer through their selection. This will show that you're proactive and ready to take on the ambassador role for their premium products.
