Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and guide customers through our tea and coffee selection.
- Company: Whittard has been enhancing the tea and coffee experience since 1886.
- Benefits: Enjoy flexible hours, team rewards, and a supportive work environment.
- Why this job: Join a passionate team and share your love for tea and coffee with others.
- Qualifications: No specific experience required, just a passion for customer service and teamwork.
- Other info: Positions available for 4 or 8 hours per week, ideally over two days.
We\’re looking for enthusiastic individuals to join our Nottingham store team in the Victoria Centre, to help continue its success! If you\’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!
Please note we are hiring for 2 roles, 1 x 4 hours and 1 x 8 hours minimum per week, ideally working across 2 days a week.
Responsibilities:
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential.
The Role Itself
You will be part of a friendly team in our bustling Durham store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
#J-18808-Ljbffr
Sales Advisor - Nottingham employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Nottingham
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will not only help you engage customers but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you feel more confident when discussing products and handling customer queries in a real store environment.
✨Tip Number 3
Showcase your passion for tea and coffee by sharing personal experiences or favourite blends during your interactions. This personal touch can make you stand out as a candidate who genuinely cares about the product and customer experience.
✨Tip Number 4
Network with current employees or visit the store to get a feel for the team dynamics and customer interactions. This insight can provide you with valuable information to discuss during your application process and show your commitment to joining the team.
We think you need these skills to ace Sales Advisor - Nottingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight your enthusiasm for customer service and any relevant experience you have.
Craft a Personal Statement: Write a personal statement that reflects your passion for tea and coffee, as well as your commitment to providing excellent customer service. Use specific examples from your past experiences to demonstrate your skills.
Highlight Teamwork Skills: Since the role involves collaborating closely with a team, make sure to emphasise your ability to work effectively in a team environment. Share examples of how you've successfully worked with others in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you provided excellent service. Discuss how you handled difficult situations or went above and beyond to satisfy a customer.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped foster a positive team environment.
✨Prepare for Product Discussions
Anticipate questions about how you would engage customers in product discussions. Think about how you would guide someone through their choices and what questions you might ask to understand their preferences better.
