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- Tasks: Provide world-class customer service and guide customers through our tea and coffee selection.
- Company: Join Whittard, a passionate company enhancing the tea and coffee experience since 1886.
- Benefits: Enjoy flexible hours, team incentives, and opportunities for personal growth.
- Why this job: Be part of a friendly team in a dynamic environment with a focus on customer satisfaction.
- Qualifications: No specific experience required; enthusiasm and teamwork are key!
- Other info: Contract role until early January 2026, with a minimum of 8 hours per week.
The predicted salary is between 13000 - 16000 £ per year.
We\’re looking for enthusiastic individuals to join our Milton Keynes store team to help continue its success! If you\’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this is a contract role until early January 2026 and is working a minimum of 8 hours a week, ideally working over 2 days a week with the opportunity to pick up overtime hours.
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential
The Role Itself
You will be part of a friendly team in our bustling Oxford Queen Street store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently. #J-18808-Ljbffr
Sales Advisor - Milton Keynes employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Milton Keynes
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will not only help you engage customers but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to ensure a positive experience, as this will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of Whittard if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a great impression during your application process.
✨Tip Number 4
Prepare to discuss your passion for tea and coffee during any interviews. Share personal experiences or favourite products, as this will help convey your genuine interest in the role and align with Whittard's mission of elevating the customer experience.
We think you need these skills to ace Sales Advisor - Milton Keynes
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion: Since Whittard values enthusiasm for tea and coffee, make sure to express your passion for these products in your application. Share any relevant experiences or knowledge that demonstrate your commitment to customer service and product expertise.
Highlight Teamwork Skills: Emphasise your ability to work effectively in a team. Provide examples from previous roles where you collaborated with others to achieve common goals, as this is crucial for the Sales Advisor role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your personality and enthusiasm for the role. Use this opportunity to explain why you want to join the Whittard Family and how you can contribute to their success.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you provided excellent service. Discuss how you handled difficult situations or went above and beyond to satisfy a customer, showcasing your ability to create positive experiences.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague, emphasising your ability to work well with others in a dynamic environment.
✨Prepare for Product Discussions
Anticipate questions about how you would engage customers in product discussions. Think about how you would guide someone through their choices and what questions you might ask to understand their preferences better. This will show your readiness to take on the ambassador role for Whittard's products.
