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- Tasks: Provide world-class customer service and assist customers in finding their perfect tea and coffee.
- Company: Join Whittard, a passionate company enhancing the tea and coffee experience since 1886.
- Benefits: Enjoy flexible hours, team rewards, and opportunities for overtime.
- Why this job: Be part of a friendly team and contribute to a vibrant store atmosphere.
- Qualifications: No specific experience required; enthusiasm and teamwork are key!
- Other info: Must be available for at least 4 hours a week, ideally on Sundays.
The predicted salary is between 13000 - 16000 £ per year.
We\’re looking for enthusiastic individuals to join our Leicester store team and help continue its success! If you\’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this role is required to work a minimum of 4 hours a week, ideally you must be able to work Sundays. There will be the potential to pick up more overtime hours in the week.
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential
The Role Itself
You will be part of a friendly team in our bustling Leicester store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently. #J-18808-Ljbffr
Sales Advisor - Leicester employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Leicester
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their tea and coffee selections. Being knowledgeable about the products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your enthusiasm for customer service during any interactions you have with the team or in interviews. Highlighting your ability to create a welcoming atmosphere can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experiences in customer-facing roles, even if they are not directly related to sales. Emphasising transferable skills like teamwork and communication can demonstrate your suitability for the role.
✨Tip Number 4
Be ready to share your ideas on how to enhance the customer experience in-store. Showing initiative and creativity can impress the hiring team and indicate that you're proactive about contributing to the store's success.
We think you need these skills to ace Sales Advisor - Leicester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Whittard is looking for in a Sales Advisor. Highlight your passion for customer service and any relevant experience you have in similar roles.
Tailor Your CV: Make sure your CV reflects your enthusiasm for tea and coffee, as well as your ability to engage with customers. Include any previous customer-facing roles and specific achievements that demonstrate your sales skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the brand. Mention why you want to work at Whittard and how you can contribute to their success in Leicester. Be sure to express your willingness to work Sundays and take on additional hours.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you provided excellent service. Discuss how you handled difficult situations or went above and beyond to satisfy a customer.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped foster a positive team environment.
✨Prepare for Product Discussions
Anticipate questions about how you would engage customers in product discussions. Think about how you would guide someone through their choices and what questions you might ask to understand their preferences better.
