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- Tasks: Engage customers with premium tea and coffee, achieving sales targets and providing exceptional service.
- Company: Whittard of Chelsea has been enhancing the tea and coffee experience since 1886.
- Benefits: Enjoy flexible hours, team incentives, and a supportive work environment.
- Why this job: Join a passionate team and share your love for tea and coffee while growing your skills.
- Qualifications: No prior experience needed; just bring enthusiasm and a willingness to learn!
- Other info: Minimum of 8 hours per week with opportunities for overtime.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Sales Advisor – Cambridge role at Whittard of Chelsea
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Join to apply for the Sales Advisor – Cambridge role at Whittard of Chelsea
We\’re looking for enthusiastic individuals to join our Cambridge store team to help continue its success! If you\’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this role is working a minimum of 8 hours per week with the opportunity of overtime hours, ideally working across 2 days a week.
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential
The Role Itself
You will be part of a friendly team in our bustling Cambridge store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Sales Advisor - Cambridge employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Cambridge
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your enthusiasm for customer service during any interactions. Whether it's in person or over the phone, a friendly and approachable attitude can make a significant difference in how you're perceived by the hiring team.
✨Tip Number 3
Network with current employees or visit the store to get a feel for the team dynamics. This can provide valuable insights into the company culture and help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your previous customer-facing experiences, even if they are not directly related to retail. Highlighting transferable skills can demonstrate your capability to excel in the Sales Advisor role.
We think you need these skills to ace Sales Advisor - Cambridge
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for tea and coffee. Mention any personal experiences or knowledge you have about these products to demonstrate your genuine interest.
Highlight Customer Service Skills: Emphasise any previous experience in customer-facing roles, even if it's not essential. Use specific examples to illustrate how you've provided excellent customer service in the past.
Tailor Your CV: Make sure your CV is tailored to the Sales Advisor role. Focus on relevant skills such as teamwork, communication, and sales achievements that align with Whittard's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you want to join Whittard. Mention how you can contribute to the team and enhance the customer experience in the Cambridge store.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you provided excellent service. Discuss how you handled difficult situations or went above and beyond to satisfy a customer.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well with others.
✨Prepare for Product Discussions
Anticipate questions about how you would engage customers in meaningful product discussions. Think about how you would guide a customer through their choices and what questions you might ask to understand their preferences better.
