At a Glance
- Tasks: Lead the transformation of our business systems using NetSuite, collaborating with various teams.
- Company: Join Whittard, a passionate brand bringing luxury tea and coffee since 1886.
- Benefits: Enjoy generous holidays, product discounts, and flexible working options.
- Other info: Inclusive workplace with a commitment to diverse perspectives and experiences.
- Why this job: Be a key player in shaping the future of our business systems.
- Qualifications: Experience with NetSuite or similar ERP platforms and strong stakeholder management skills.
The predicted salary is between 49500 - 60500 £ per year.
At Whittard, we’re passionate about bringing luxury tea and coffee to our communities.
We’ve been achieving this goal since 1886, and have ambitious objectives to grow our business with each role being key in delivering these.
The Business Systems Manager (Net Suite) is an exciting opportunity to be part of this journey join the IT team at our Milton Park office.
Reporting to the Head of IT, you will act as the business owner and subject matter expert for Net Suite, partnering with teams across Finance, Retail, Supply Chain and e Commerce to help shape the future of our business systems.
You'll play a pivotal role in a significant transformation programme, driving improvements that create lasting value across the business.
In return you’ll benefit from hybrid working, generous holiday allowance, fantastic product discounts and investments in your professional training and development.
Responsibilities
- Act as the business owner and primary point of contact for Net Suite across the business, providing expertise and guidance on platform capabilities.
- Lead discovery workshops and requirements gathering with key stakeholders to understand current processes, challenges and future business needs.
- Assess existing systems, including legacy platforms and the US Net Suite deployment, identifying opportunities for standardisation and improvement.
- Develop a clear, costed business proposal and implementation roadmap for the wider rollout of Net Suite across the UK and international markets.
- Support the successful delivery of system implementation projects, including data migration, testing, training and change management activities.
About You
- Proven experience implementing, migrating to, or managing Net Suite or a comparable ERP platform.
- Strong stakeholder management skills, with the ability to build effective relationships across Finance, Retail, Supply Chain and e Commerce teams.
- Experience leading or playing a key role in large-scale systems implementation or transformation projects.
- Commercially minded with the ability to translate business requirements into practical, evidence-based solutions and business cases.
- A proactive, collaborative and detail-oriented approach, with excellent communication and problem-solving skills.
Benefits
- Generous holiday allowance + enjoy your birthday off
- Up to 50% store discount on Whittard products.
- Monthly product allowance.
- Auto-enrolment Pension scheme.
- Access to our wellbeing portal and Employee Assistant Programme.
- Flexible working opportunities.
- Selection of family friendly benefits.
… And much much more!
At Whittard of Chelsea, we believe great teams are built by bringing together people with different perspectives, backgrounds, and experiences.
We're committed to creating an inclusive workplace where everyone is able to thrive, and are a proud Equal Opportunity Employer.
As friendly fanatics who genuinely love what we do, we're passionate about creating a welcoming experience from the very first conversation.
If you need any reasonable adjustments during your application or interview process, please get in touch with us at .
We'll be happy to support you.
Business Systems Manager (NetSuite) in Milton employer: Whittard of Chelsea
Whittard of Chelsea is an exceptional employer, offering a vibrant work culture that values diversity and inclusion while fostering professional growth. Located in Milton Park, the HR Business Partner role provides opportunities for hybrid working, generous holiday allowances, and significant discounts on luxury tea and coffee products, making it a rewarding place to develop your career in HR.
