At a Glance
- Tasks: Deliver exceptional customer service and help visitors find their perfect brew.
- Company: Join Whittard of Chelsea, a brand with a rich history in tea and coffee.
- Benefits: Enjoy up to 50% store discount, monthly product allowance, and wellbeing support.
- Other info: Flexible shifts available, including weekends, with opportunities for personal growth.
- Why this job: Be part of a warm, creative team and develop your skills in a vibrant environment.
- Qualifications: Experience in retail or customer service, excellent communication, and a friendly attitude.
The predicted salary is between 20000 - 22000 £ per year.
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team. You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 1-2 days weekends mainly.
What You’ll Do
- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew.
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods.
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised.
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
- Adapt quickly to changing priorities and busy trading times with a can-do attitude.
What We’re Looking For
- Previous experience in a fast-paced retail or customer-facing role.
- Excellent communication skills and a friendly, approachable style.
- Confidence working under pressure while maintaining excellent service standards.
- Flexibility to work a variety of shifts, including weekends and busy trading days.
Why Work with Whittard?
Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way.
You’ll Also Enjoy
- Up to 50% store discount - discover your new favourites.
- Monthly product allowance - a little perk with every pay cheque.
- Wellbeing support and family-friendly policies.
- Opportunities to learn, develop, and connect with our wider Whittard community.
Sales Advisor - Cheshire Oaks in Ellesmere Port employer: Whittard of Chelsea
Whittard of Chelsea is an exceptional employer, offering a vibrant work culture in the heart of London where creativity and collaboration thrive. With generous employee discounts and tailored development opportunities, we empower our Retail General Managers to lead high-performance teams while ensuring a premium customer experience. Join us to grow your career in a supportive environment that values passion and excellence.