At a Glance
- Tasks: Manage customer enquiries and develop quotations into orders for steel storage solutions.
- Company: Join the UK's largest manufacturer of steel storage products, Whittan Group.
- Benefits: Enjoy competitive salary, 33 days holiday, and a supportive work environment.
- Other info: Collaborative team culture with opportunities for personal and professional development.
- Why this job: Make a real impact by delivering outstanding customer experiences and driving sales growth.
- Qualifications: Experience in sales or customer account management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Whittan Group is the UK's largest manufacturer of steel storage products. Operating through a portfolio of market-leading brands, we design, manufacture and install storage solutions for commercial and industrial environments across the UK and Europe. We are looking for a commercially minded Inside Sales Representative to join our team in Telford. This role is focused on managing customer enquiries, developing quotations into orders, and delivering an outstanding customer experience. Working closely with Business Development Managers, Design and External Sales, you will help maximise opportunities, maintain strong customer relationships and contribute to profitable sales growth.
Key Responsibilities
- Manage inbound customer enquiries from initial contact through to quotation.
- Build and maintain strong relationships with customers, providing a professional and responsive service.
- Proactively follow up quotations to understand customer requirements, provide updates and maximise conversion opportunities.
- Manage a portfolio of customers and opportunities, ensuring regular commercial engagement.
- Qualify enquiries and ensure opportunities are progressed efficiently through the sales process.
- Work closely with Design, Business Development Managers and other internal and external teams to deliver the best customer solution.
- Maintain accurate customer and opportunity information within the CRM system.
- Identify opportunities to maximise order value through complementary products and services where appropriate.
- Support achievement of team sales, quotation conversion and customer service objectives.
- Develop a strong understanding of Whittan's product portfolio, including pallet racking, shelving, lockers and associated services.
About You
- Experience within an internal sales, customer account management or commercial support role.
- Excellent communication and relationship-building skills.
- Strong commercial awareness with the confidence to discuss quotations and customer requirements.
- Customer-focused with excellent organisational skills and attention to detail.
- Experience using CRM systems (Hubspot or similar preferred).
- Able to prioritise a busy workload and manage multiple opportunities simultaneously.
- Proactive, self-motivated and comfortable working in a fast-paced environment.
- A collaborative team player who enjoys working across multiple departments.
Compensation and Benefits
- Competitive Salary
- Hours: 37.5
- 33 days holiday per annum including bank holidays pro rata
- Company pension
- Life assurance
- Employee discount scheme
- Long Service Awards
- Monthly STAR Awards
- Employee Assistance Programme
- Support from Trained Mental Health First Aiders
- Cycling to Work Scheme
- Medicash Scheme
- Flexi Holiday Scheme
The Whittan Group promotes equality of opportunity in that everyone who works for us and any job applicants will be treated equally, regardless of gender or gender reassignment, age, ethnic or national origin, nationality, race, colour, marital or civil partnership status, pregnancy or maternity, disability, sexual orientation, religion or belief.
Inside Sales Representative in Telford employer: Whittan Group
The Whittan Group is an exceptional employer, offering a dynamic work environment in Telford where innovation meets collaboration. With a strong focus on employee growth, we provide comprehensive training and development opportunities alongside competitive benefits such as a generous holiday allowance, pension scheme, and wellness support. Join us to be part of a team that values your contributions and fosters a culture of inclusivity and recognition.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative in Telford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inside Sales Representative at Whittan Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Whittan Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inside Sales Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inside Sales Representative in Telford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Whittan Group:When writing your cover letter, make sure to tailor your message specifically for Whittan Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Whittan Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Whittan Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Whittan Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Whittan Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
