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For Companies At a Glance
- Tasks: Be the friendly face and voice of our surgery, managing calls and patient inquiries.
- Company: Join Whitstable Medical Practice, a progressive GP practice serving over 44,500 patients.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare while working in a dynamic and innovative environment.
- Qualifications: Previous receptionist experience and strong communication skills are essential.
- Other info: Work 27.5 hours weekly with a varied schedule, perfect for balancing studies.
The predicted salary is between 24000 - 36000 £ per year.
Overview
To act as the switchboard and be the first point of call for the surgery, all departments and offices.
Responsibilities
- Act as the switchboard and first point of call for the surgery, all departments and offices.
Requirements
- Previous receptionist and administrative experience is required.
- Excellent communication, organisation and IT skills.
- The successful candidate must also be a team player.
- Flexibility to cover additional hours for holidays and sickness is also essential.
About Us
Whitstable Medical Practice is a forward thinking single practice Primary Care Network (PCN) GP Practice based across 3 sites in Whitstable. There are 24 equity partners looking after over 44,500 patients. There are also 22 Allied Health Professionals directly employed Clinical Pharmacy Team, Frailty Practitioners, Social Prescribers, First Contact Physiotherapists, Podiatrist and Mental Health Practitioners.
We pride ourselves on our innovative approach to Primary Care. We are a training practice and run various in house contracts including Cataract surgery, Ultrasound, Dermatology, Physical Therapies and Audiology together with further community contracts, a Day Surgery Suite and an Urgent Treatment Centre with digital x-ray.
Employment Details
We are currently looking for someone to work 27.5 hours per week with the following work pattern: Monday 7:45 – 18:45, Wednesday 13:15 – 18:45, Thursday 13:15 – 18:45 & Friday 7:45 – 13:15.
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Receptionist (Patient Coordinator) employer: Whitstable Medical Practice
Contact Detail:
Whitstable Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Patient Coordinator)
✨Tip Number 1
Familiarise yourself with the specific duties of a receptionist in a medical practice. Understanding the nuances of patient coordination and the importance of being the first point of contact can help you stand out during interviews.
✨Tip Number 2
Highlight your previous experience in similar roles, especially in healthcare settings. Be prepared to discuss how your skills in communication and organisation have positively impacted your past workplaces.
✨Tip Number 3
Show your flexibility and willingness to cover additional hours. Mention any past experiences where you’ve stepped up to help your team during busy times or staff shortages, as this is crucial for the role.
✨Tip Number 4
Research Whitstable Medical Practice and its innovative approach to primary care. Being knowledgeable about their services and values will demonstrate your genuine interest in the position and the practice itself.
We think you need these skills to ace Receptionist (Patient Coordinator)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous receptionist and administrative experience. Emphasise your communication, organisation, and IT skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position at Whitstable Medical Practice. Mention your flexibility to cover additional hours and your ability to work as part of a team.
Highlight Relevant Experience: In your application, provide specific examples of your past roles where you acted as a first point of contact or managed switchboard duties. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist.
How to prepare for a job interview at Whitstable Medical Practice
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. You might be asked to role-play a scenario where you handle a call or greet a patient, so practice articulating your thoughts.
✨Highlight Your Organisational Abilities
The role requires strong organisational skills. Bring examples of how you've managed multiple tasks in previous roles. Discuss any systems or tools you used to stay organised, as this will show that you can handle the busy environment of a medical practice.
✨Emphasise Teamwork
Being a team player is essential for this position. Prepare to discuss experiences where you collaborated with others to achieve a common goal. This could include working with colleagues in a previous job or contributing to a project that required teamwork.
✨Demonstrate Flexibility
Since the role requires flexibility to cover additional hours, be ready to discuss your availability and willingness to adapt to changing schedules. Mention any past experiences where you had to adjust your hours or take on extra responsibilities.