Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with patient care, manage appointments, and support audiologists in a friendly clinic.
- Company: Join Whitstable Hearing, a respected audiology practice dedicated to improving lives in a coastal community.
- Benefits: Enjoy a supportive team, comprehensive training, competitive salary, and 25 days annual leave plus bank holidays.
- Why this job: Make a real difference in patients' lives while developing your skills in a caring environment.
- Qualifications: Excellent communication skills; healthcare experience is a plus but not required as training is provided.
- Other info: Located in beautiful Whitstable, this role offers career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Whitstable Hearing is a well-respected and independent audiology practice dedicated to providing exceptional hearing care to the local community. Located in the beautiful coastal town of Whitstable, we pride ourselves on our patient-centered approach, friendly atmosphere, and commitment to improving the quality of life for individuals with hearing needs. We offer a supportive and collaborative work environment where every team member plays a vital role in our success.
We are seeking a motivated and compassionate qualified & experienced Hearing Care Assistant to join our growing team. This is a fantastic opportunity for someone who is passionate about helping others, has excellent communication and interpersonal skills, and is eager to learn and develop within the audiology field.
Key Responsibilities:- Providing a warm and welcoming reception to patients and visitors.
- Managing appointments, scheduling, and maintaining patient records with accuracy and confidentiality.
- Assisting the audiologist with air-conduction hearing tests and other basic assessments.
- Conducting earwax removal through the use of microsuction, irrigation and manual instruments.
- Preparing patients for consultations and ensuring their comfort throughout the process.
- Providing basic information and guidance to patients on hearing aid care and maintenance.
- Performing administrative tasks such as answering phones, handling correspondence, and managing stock levels of consumables.
- Maintaining a clean and organised clinic environment.
- Adhering to all clinic policies and procedures.
- Participating in training and development opportunities to enhance your skills and knowledge.
- Excellent communication and interpersonal skills with a genuine empathy for others.
- Strong organisational and administrative abilities with meticulous attention to detail.
- A proactive and enthusiastic approach to work with a willingness to learn new skills.
- Ability to work effectively both independently and as part of a team.
- Proficient in basic computer skills and comfortable using electronic record systems.
- Previous experience in a healthcare or customer-facing role is desirable but not essential as full training will be provided.
- A strong commitment to providing exceptional patient care.
- A supportive and friendly working environment within a close-knit team.
- Comprehensive training and ongoing professional development opportunities.
- The chance to make a real difference in the lives of people with hearing loss.
- Competitive salary (commensurate with experience).
- Private healthcare (after one year of service).
- 25 days per year annual leave + Bank Holidays.
- Opportunities for career progression within the practice.
- Located in the charming seaside town of Whitstable.
If you are a caring and dedicated individual looking for a rewarding career opportunity, we would love to hear from you. Please submit your CV and a cover letter outlining your suitability for the role.
Closing Date: 3rd May 2025
Hearing Care Assistant employer: Whitstable Hearing
Contact Detail:
Whitstable Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Care Assistant
✨Tip Number 1
Familiarise yourself with the latest audiology practices and technologies. This will not only show your commitment to the field but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the audiology field, especially those who work in similar roles. Attend local healthcare events or join online forums to connect with others and gain insights into the industry.
✨Tip Number 3
Prepare to discuss your interpersonal skills and experiences in patient care. Think of specific examples where you've demonstrated empathy and effective communication, as these are crucial for a Hearing Care Assistant.
✨Tip Number 4
Research Whitstable Hearing and understand their values and mission. Tailoring your conversation to reflect how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace Hearing Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Hearing Care Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to patient care. Use specific examples from your past experiences to demonstrate your communication skills and empathy.
Highlight Relevant Experience: In your CV, emphasise any previous roles in healthcare or customer service, even if they are not directly related to audiology. Mention any relevant skills such as organisational abilities and attention to detail.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Whitstable Hearing
✨Show Your Empathy
As a Hearing Care Assistant, empathy is key. During the interview, share examples of how you've helped others in previous roles. This will demonstrate your genuine care for patients and your ability to connect with them.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities. Be prepared to discuss how you manage appointments and maintain records accurately. Mention any tools or methods you use to stay organised, as this will show your attention to detail.
✨Demonstrate Your Communication Skills
Excellent communication is crucial in this position. Practice explaining complex information in simple terms, as you may need to do this with patients. Use clear examples from your past experiences to illustrate your communication style.
✨Express Your Willingness to Learn
Whitstable Hearing values continuous development. Convey your enthusiasm for learning new skills and participating in training opportunities. Share any relevant experiences where you've taken the initiative to learn something new.
