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- Tasks: Assist with patient care, manage appointments, and support audiologists in a friendly clinic.
- Company: Whitstable Hearing is a respected audiology practice focused on exceptional community hearing care.
- Benefits: Enjoy a supportive team, comprehensive training, competitive salary, and 25 days annual leave.
- Why this job: Make a real difference in people's lives while developing your skills in a caring environment.
- Qualifications: Strong communication skills and a willingness to learn; healthcare experience is a plus but not required.
- Other info: Located in the charming seaside town of Whitstable, with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
Whitstable Hearing is a well-respected and independent audiology practice dedicated to providing exceptional hearing care to the local community. Located in the beautiful coastal town of Whitstable, we pride ourselves on our patient-centered approach, friendly atmosphere, and commitment to improving the quality of life for individuals with hearing needs. We offer a supportive and collaborative work environment where every team member plays a vital role in our success.
We are seeking a motivated and compassionate qualified & experienced Hearing Care Assistant to join our growing team. This is a fantastic opportunity for someone who is passionate about helping others, has excellent communication and interpersonal skills, and is eager to learn and develop within the audiology field.
Key Responsibilities- Providing a warm and welcoming reception to patients and visitors.
- Managing appointments, scheduling, and maintaining patient records with accuracy and confidentiality.
- Assisting the audiologist with air-conduction hearing tests and other basic assessments.
- Conducting earwax removal through the use of microsuction, irrigation and manual instruments.
- Preparing patients for consultations and ensuring their comfort throughout the process.
- Providing basic information and guidance to patients on hearing aid care and maintenance.
- Performing administrative tasks such as answering phones, handling correspondence, and managing stock levels of consumables.
- Maintaining a clean and organised clinic environment.
- Adhering to all clinic policies and procedures.
- Participating in training and development opportunities to enhance your skills and knowledge.
- Excellent communication and interpersonal skills with a genuine empathy for others.
- Strong organisational and administrative abilities with meticulous attention to detail.
- A proactive and enthusiastic approach to work with a willingness to learn new skills.
- Ability to work effectively both independently and as part of a team.
- Proficient in basic computer skills and comfortable using electronic record systems.
- Previous experience in a healthcare or customer-facing role is desirable but not essential as full training will be provided.
- A strong commitment to providing exceptional patient care.
- A supportive and friendly working environment within a close-knit team.
- Comprehensive training and ongoing professional development opportunities.
- The chance to make a real difference in the lives of people with hearing loss.
- Competitive salary (commensurate with experience).
- Private healthcare (after one year of service).
- 25 days per year annual leave + Bank Holidays.
- Opportunities for career progression within the practice.
- Located in the charming seaside town of Whitstable.
If you are a caring and dedicated individual looking for a rewarding career opportunity, we would love to hear from you. Please submit your CV and a cover letter outlining your suitability for the role to adam@whitstablehearing.com. Closing Date: 3rd May 2025.
Hearing Care Assistant employer: Whitstable Hearing
Contact Detail:
Whitstable Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Care Assistant
✨Tip Number 1
Familiarise yourself with the latest audiology practices and technologies. This will not only help you in interviews but also show your genuine interest in the field, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the audiology field. Attend local events or join online forums to connect with others who work in hearing care. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios in patient care. Think about how you would handle difficult situations or communicate effectively with patients.
✨Tip Number 4
Showcase your empathy and communication skills during any interactions with the hiring team. Whether it's through emails or phone calls, demonstrating your ability to connect with others is crucial in this role.
We think you need these skills to ace Hearing Care Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Hearing Care Assistant. Emphasise any previous roles in healthcare or customer service, even if they are not directly related.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others and your commitment to patient care. Mention specific qualities that make you a good fit for the role, such as your communication skills and willingness to learn.
Showcase Your Skills: Highlight your organisational abilities and attention to detail in both your CV and cover letter. Provide examples of how you've successfully managed tasks or worked in a team environment in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Whitstable Hearing
✨Show Your Empathy
As a Hearing Care Assistant, empathy is key. During the interview, share examples of how you've helped others in previous roles. This will demonstrate your genuine care for patients and your ability to connect with them.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities. Be prepared to discuss how you manage appointments and maintain records. Mention any specific tools or methods you use to stay organised, as this will show your attention to detail.
✨Demonstrate Your Willingness to Learn
Whitstable Hearing values continuous development. Talk about your eagerness to learn new skills, especially in audiology. You could mention any relevant training or courses you've taken, even if they are not directly related to hearing care.
✨Prepare Questions About Patient Care
Show your interest in the role by preparing thoughtful questions about patient care practices at Whitstable Hearing. This not only demonstrates your enthusiasm but also gives you insight into their approach and values.
