MAIN DUTIES AND RESPONSIBILITIES
- As part of a rota, provide Administrative duties for the health centre up to 5 days a week between 08:00 – 18:00
- Provide administration assistance as required.
- Ensure all clinical records (both electronic and paper) are up to date, in chronological and alphabetical order and available to primary healthcare professionals as and when required.
- Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre
- Registering patient arrivals within the health centre
- Answering the telephone, transferring calls and taking messages
- Taking enquiries and requests for repeat medication from patients
- Keeping waiting area a safe environment for all users
- Dealing with incoming and outgoing post
- Filing patient notes (mainly electronic )
- Dealing with new and temporary patient registrations
- Ensuring all letters and samples are ready for courier collection
- Updating patient demographic changes on system
- Liaise with other support services when needed.
- Scanning and coding clinical letters
- Actioning tasks as needed
- Any other reasonable duties.
MEDICAL RECEPTIONIST employer: Whitley Bay Health Centre
Whitley Bay Health Centre is an exceptional employer, offering a supportive and friendly work environment where apprentices can thrive. With a focus on professional development, you will gain valuable experience in a primary care setting while pursuing your Business Administrator apprenticeship, ensuring a rewarding career path in healthcare. The centre's commitment to employee growth and community engagement makes it a unique place to start your journey in the medical field.
