At a Glance
- Tasks: Provide 1st and 2nd line desktop support for staff and students.
- Company: Join the Whitgift Foundation, a supportive educational environment.
- Benefits: Competitive salary, full-time hours, and a dynamic work culture.
- Other info: Opportunity to work with diverse age groups and grow your career.
- Why this job: Make a difference in an educational setting while enhancing your tech skills.
- Qualifications: Strong knowledge of Azure, Microsoft 365, and excellent customer service skills.
The predicted salary is between 31872 - 35842 £ per year.
2-year Fixed term, Full-time, Full year contract
Salary: The salary range for the post will be at Point 18 – Point 22 on the John Whitgift Foundation Support Staff Salary Scale. The full-time salary will be between £31,872 gross pay per annum at (Point 18) to £35,842 gross pay per annum at (Point 22) dependent on qualifications and experience.
We are seeking to appoint a Desktop Support Engineer who will provide 1st and 2nd line desktop support for staff and students across Whitgift.
A successful candidate will have strong working knowledge of but not limited to:
- Azure Active Directory
- Microsoft 365
- Microsoft Office
- SharePoint Online
- Windows 11
Along with excellent customer service skills, organisation and problem-solving skills and the ability to work with people of all ages within an educational setting.
Desktop Support Engineer employer: WHITGIFT SCHOOL
At the John Whitgift Foundation, we pride ourselves on being an exceptional employer that values professional development and a supportive work culture. As a Desktop Support Engineer, you will enjoy a competitive salary, opportunities for growth within the educational sector, and the chance to make a meaningful impact on the lives of staff and students in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in education. They might know about openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of Azure Active Directory and Microsoft 365 during interviews. Practical examples of how you've solved problems in the past can really impress.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've had to use your customer service skills or problem-solving abilities. We all know that being able to communicate effectively is key in a desktop support role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Desktop Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Azure Active Directory, Microsoft 365, and Windows 11. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about desktop support and how your customer service skills can make a difference at Whitgift. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled tricky tech issues in the past. We’re keen to see your thought process and how you approach challenges, especially in an educational setting.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WHITGIFT SCHOOL
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure Active Directory, Microsoft 365, and Windows 11. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you’ve employed.
✨Show Off Your Customer Service Skills
Since this role involves supporting staff and students, be prepared to share examples of how you've provided excellent customer service in previous positions. Think about specific situations where you resolved issues effectively and kept users happy.
✨Demonstrate Problem-Solving Abilities
Prepare to tackle some hypothetical scenarios during the interview. Practice explaining your thought process when faced with a technical problem, highlighting your analytical skills and how you approach finding solutions.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Ask questions about the team dynamics, the types of challenges they face, and how they measure success in this role. This shows your interest and helps you gauge if it’s the right fit for you.
