Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st and 2nd line desktop support for staff and students.
- Company: Whitgift School, a leading independent school with a strong academic reputation.
- Benefits: Full-time contract with a supportive community and career development opportunities.
- Why this job: Join a vibrant educational environment and make a difference in tech support.
- Qualifications: Knowledge of Azure AD, Microsoft 365, and excellent customer service skills.
- Other info: Dynamic role with potential for early interviews; apply now!
The predicted salary is between 30000 - 42000 £ per year.
Overview
Fixed term, full-time, full year contract. Whitgift is a leading independent day and boarding school for boys, with approximately 1,525 pupils including over one hundred boarding and flexi boarding pupils. It is set in a 48‑acre parkland site in South Croydon with excellent links to London, Surrey and the south coast. The school has a strong reputation for academic excellence and all-round achievement, including a co-curricular programme recognised as a significant strength.
Responsibilities
- Provide 1st and 2nd line desktop support for staff and students across Whitgift.
- Assist with desktop environments and end-user devices, ensuring reliability and performance.
Qualifications
- Strong working knowledge of Azure Active Directory, Microsoft 365, Microsoft Office, SharePoint Online and Windows 11.
- Excellent customer service, organisation and problem-solving skills; ability to work with people of all ages within an educational setting.
Additional Information
We welcome applications from all sections of our community. For more information see the School’s website: https://www.whitgift.co.uk/about-us/current-vacancies. For the online application form, select the white documents available button at the top left of the advertisement and the green apply button on the top right. For general queries, contact the Human Resources Department at 020 8688 9222 or email SchoolHR@whitgift.co.uk. Applications will be reviewed daily and interviews may occur at any stage after applications are received, so early application is encouraged.
Safeguarding
Whitgift School (part of the John Whitgift Foundation) is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. Applicants may be required to undergo child protection screening including checks with past employers and the Disclosure and Barring Service and online checks. It is an offence to apply for a role if you are barred from regulated activity with children.
#J-18808-Ljbffr
Desktop Support Engineer employer: WHITGIFT SCHOOL
Contact Detail:
WHITGIFT SCHOOL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer
✨Tip Number 1
Get to know the school! Research Whitgift's values and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your tech skills! Brush up on Azure Active Directory, Microsoft 365, and Windows 11. Being confident in these areas will not only impress the interviewers but also prepare you for the hands-on tasks you'll face.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've helped others solve problems, especially in a tech context. This will highlight your ability to work with staff and students effectively.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you're proactive and keen to join the team at Whitgift.
We think you need these skills to ace Desktop Support Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with desktop support and the specific technologies mentioned in the job description. We want to see how your skills align with what Whitgift is looking for!
Show Off Your Customer Service Skills: Since this role involves working with staff and students, emphasise your excellent customer service abilities. Share examples of how you've helped others solve problems in a friendly and efficient manner – we love that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read!
Apply Early!: Don’t wait until the last minute to submit your application. Since applications are reviewed daily, getting yours in early can give you a better chance. Head over to our website and hit that apply button!
How to prepare for a job interview at WHITGIFT SCHOOL
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure Active Directory, Microsoft 365, and Windows 11. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you’ve mastered.
✨Showcase Your Customer Service Skills
Since you'll be working with staff and students, it's crucial to demonstrate your excellent customer service abilities. Prepare examples of how you've resolved issues or helped users in previous positions, highlighting your patience and communication skills.
✨Understand the Educational Environment
Familiarise yourself with the unique challenges of providing IT support in a school setting. Think about how you can adapt your approach to cater to different age groups and learning styles, and be ready to share your thoughts during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the school's IT infrastructure, team dynamics, and how they support their staff and students. This shows your genuine interest in the role and helps you assess if it's the right fit for you.