Head of L&D (Learning & Development)

We are currently working with a leading UK Property Maintenance provider, to recruit a Head of Learning & Development to work on a Hybrid basis, with a main base out of the office in East London The Head of Learning & Development is accountable for leading the design, delivery, and evaluation of a Group-wide learning strategy that meets the operational, regulatory, and leadership needs of the field-based and central teams. This includes overseeing mandatory training, professional development, apprenticeships, and the design of high-impact leadership and management programmes that build future capability and internal succession pipelines. Candidate requirements: Knowledge * Deep understanding of adult learning theory, learning design, and digital learning platforms. * Strong grasp of apprenticeship delivery, funding rules, and regulatory compliance (ESFA, Ofsted, etc.). * Awareness of behavioural science and leadership capability frameworks. Skills * Strategic planning and operational execution * Learning technology and digital enablement * Leadership programme design and delivery * Apprenticeship management and provider liaison * Data analysis and impact evaluation Experience * Proven track record in leading enterprise-wide L&D strategy in regulated environments * Experience managing field-based and distributed learning delivery models * Delivered leadership development and internal succession programmes at scale * Familiarity with learning audits, inspections, and provider management Key Performance Indicators (KPIs) * 100% compliance with mandatory and regulatory training requirements * Improvement in employee capability, performance, and engagement scores * % of leadership roles filled through internal development * Apprenticeship success rate, levy utilisation, and post-programme progression * Learner satisfaction, LMS engagement, and learning application metrics * Audit-readiness and external inspection outcomes