Digital Delivery Manager (PMO) - Whiteshield in London

Job Location: Dubai, UAE

Whiteshield is a global policy advisory and AI economics firm known for our ability to respond to global challenges rapidly and incisively. We use the most advanced tools and technology and combine them with our team of leading international experts to engage decision-makers in tackling society's most significant challenges. We are recognized for our rapid decision support, innovation, data science algorithms and deep policy expertise. We are specialists in "connecting the dots" between policy, business and technology.

We are seeking an experienced and driven Digital Delivery Manager to join Whiteshield to become an integral part of our delivery organization. This role will be instrumental in establishing governance frameworks and driving excellence across our complex digital and policy initiatives. This Digital Delivery Manager should have very strong experience in project and program management, ideally with deep expertise in Agile methodologies and digital product delivery to complement our technical and policy teams.

This is a role with a lot of responsibility and the potential to make a true impact - on our delivery capability, within the business, and on government across the globe. We look for entrepreneurial people that want to make their mark on the world, and we empower and reward our staff accordingly. There is a lot of room for creativity and big ideas that shift the status quo. We are constantly delivering large new features and complex initiatives.

You will report to our Principals and Partners working across all of our cross-functional delivery teams, closely collaborating with product managers, developers, UI/UX designers, data scientists, business analysts, and QA teams.

Who You Are

• Entrepreneurial and ambitious, with your own perspective and ideas, and with an eagerness to contribute to the success of the organization's delivery excellence.
• Highly independent and self-motivated, with strong leadership skills and a get-things-done attitude to deliver results.
• Passion for the public good and eagerness to make a societal impact with their work, ideally with a particular interest in economic development, workforce development, and education.
• Highly organized and eager to push the boundary on delivery excellence and really rethink traditional project management approaches.
• Eager to work in a fast-paced, high-growth environment that challenges you to excel.
• Detail-oriented with high standards for quality and governance.

What You'll Do

• End-to-End Project Leadership: Lead end-to-end planning, execution, and closure of complex digital and policy projects from inception through delivery.
• PMO Governance: Establish and enforce PMO governance, delivery standards, and reporting frameworks across all projects to ensure consistency and quality.
• Cross-Functional Coordination: Coordinate and drive cross-functional delivery teams including product, data science, data engineering, AI and BI development to achieve project objectives.
• Stakeholder Interface: Act as the primary interface between business stakeholders, executive leadership, and technical teams to ensure alignment and transparency.
• Product Delivery Oversight: Govern the design, development, validation, and deployment of digital products to ensure they meet quality standards and business requirements.
• Analytics & Reporting: Ensure effective visualization and consumption of insights through Live Jira dashboards and related analytics platforms for real-time project visibility.
• Toolset Management: Manage project delivery using Jira, Confluence and Azure-based toolsets, ensuring transparency, traceability, and control across all initiatives.
• Risk & Issue Management: Proactively identify, assess, and mitigate project risks, issues, and dependencies to keep projects on track.
• Scope & Schedule Control: Monitor and control scope, schedule, and benefits realization across concurrent initiatives to ensure successful outcomes.
• Quality Assurance: Ensure quality and consistency of deliverables through formal reviews and adherence to Whiteshield standards.
• Executive Reporting: Provide clear, concise, and regular status reporting to senior stakeholders and steering committees.
• Resource Optimization: Optimize resource planning, capacity management, and prioritization across multiple workstreams to maximize efficiency.

Requirements

• Exceptional analytical, critical thinking, and problem-solving skills.
• Multiple years of experience in project/program management and PMO leadership, preferably in a dynamic, high-growth and highly innovative environment.
• Proven successful experience in delivering complex digital products and technology initiatives from scratch.
• Proficiency with relevant tooling (such as Jira, Confluence, Azure DevOps, and analytics platforms).
• Professional certifications such as PMP, PMI-ACP, PRINCE2, or Agile certifications (Scrum Master, SAFe, etc.).
• Strong understanding of Agile, Scrum, and hybrid delivery methodologies with experience adapting frameworks to organizational needs.
• Experience with data-driven decision making and building dashboards/reporting frameworks for executive visibility.
• Strong organizational and project management skills, with the ability to multitask and resilience to meet deadlines and manage stressful situations.
• Excellent communication, presentation, and interpersonal skills and experience with stakeholder management at all levels.

Benefits

• Inclusive by Design: At Whiteshield, we champion equal opportunities - not just in principle, but in practice. We believe the best ideas grow in spaces where every voice is respected, and every background adds value. Our inclusive culture empowers all team members to bring their whole selves to work, knowing their perspectives are welcomed and their contributions matter.
• Celebrate the Climb: We don’t just notice high performance - we reward it. Whether it’s through career advancement or peer recognition, we celebrate those who push boundaries and raise the bar. Your growth is our priority.
• Flexible, Human-Centered Work: We understand that ambition and wellbeing go hand in hand. That’s why we offer flexible working models and a culture that values balance, autonomy, and trust. Whether you’re recharging or reaching new heights, we want you to thrive - both inside and outside the office.
• Impact with Purpose: At Whiteshield, your work drives real change. From shaping national labour strategies to advising global climate policy, we work on challenges that matter. For professionals who want their career to stand for something, this is your platform to make it count.
• Global Mindset: Join an international network of economists, data scientists, policy advisors, and strategists - all collaborating across borders with a shared mission. Expect sharp minds, open conversations, and a genuine team spirit.