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- Tasks: Assist customers, manage over-the-counter sales, and support the pharmacy team.
- Company: Join a friendly and community-focused pharmacy team.
- Benefits: Flexible hours, team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's health and wellbeing every day.
- Qualifications: Passion for customer service and teamwork; previous experience is a plus.
- Other info: Fast-paced environment with a focus on achieving sales targets.
The predicted salary is between 20000 - 30000 £ per year.
Join us as a Counter Assistant and you will become an important member of our pharmacy team, ensuring customers receive an excellent service when visiting our pharmacy. You will also make over the counter sales, give advice and provide personalised solutions.
What we look for in our Counter Assistants are individuals that are passionate about providing patient care by improving the health and wellbeing of our customers and the wider community. You will support the Pharmacy team by assisting in the dispensing of medication, improving counter sales and stock replenishment, offering a friendly and attentive service to all our customers and patients.
Your role at Whites Pharmacy will be all about giving the customers excellent service, ensuring that the pharmacy is well merchandised, and the high level of store/pharmacy standards and presentation is maintained at all times, this will enable you to drive sales and achieve targets. Previous experience is preferable.
To come on board you will be required to enjoy working with others in a team, or independently and will have a friendly and positive approach to customer service and work well under pressure in a fast-paced environment. You’ll need to be flexible with your schedule. Your work hours will be based on business needs. Hours will be 5 days across the week Monday to Friday, throughout our opening hours of 9am to 6pm.
Pharmacy Counter Assistant in Birmingham employer: Whites Pharmacy
Contact Detail:
Whites Pharmacy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Counter Assistant in Birmingham
✨Tip Number 1
Get to know the pharmacy inside out! Familiarise yourself with the products and services we offer. This way, when you chat with customers, you can provide tailored advice and solutions that really resonate with them.
✨Tip Number 2
Show off your people skills! When you're at the counter, make sure to engage with customers in a friendly manner. A warm smile and a genuine interest in their needs can go a long way in building trust and rapport.
✨Tip Number 3
Be proactive about learning! If you don’t have previous experience, don’t sweat it. Show us your eagerness to learn about medication dispensing and customer service. Ask questions and seek feedback to improve your skills.
✨Tip Number 4
Flexibility is key! Be open to working different shifts and adapting to the pharmacy's needs. This shows us that you're committed and ready to jump in wherever needed, which is super important in our fast-paced environment.
We think you need these skills to ace Pharmacy Counter Assistant in Birmingham
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us know why you're passionate about improving health and wellbeing. Share any experiences that highlight your commitment to customer service and patient care – we love to see that enthusiasm!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. Highlight your ability to work well under pressure and your experience with over-the-counter sales – it’ll help us see you as a great fit for our team!
Keep It Friendly and Professional: Your written application should reflect the friendly and positive approach we value at Whites Pharmacy. Use a warm tone while maintaining professionalism, and don’t forget to proofread for any typos or errors – first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our pharmacy team!
How to prepare for a job interview at Whites Pharmacy
✨Know Your Stuff
Familiarise yourself with common pharmacy terms and over-the-counter medications. Being able to discuss these confidently will show that you're serious about the role and can provide the excellent service customers expect.
✨Show Your Passion for Patient Care
Prepare examples of how you've helped customers in the past, whether in a retail setting or elsewhere. Highlight your commitment to improving health and wellbeing, as this aligns perfectly with what the pharmacy is looking for.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in teams. Share specific instances where you collaborated effectively with others, as teamwork is crucial in a pharmacy environment.
✨Stay Calm Under Pressure
Think of scenarios where you had to manage stress or a busy environment. Discuss how you maintained a friendly attitude while ensuring tasks were completed efficiently, as this is key in a fast-paced pharmacy setting.