At a Glance
- Tasks: Drive sales and provide exceptional client coordination in a luxury aesthetic clinic.
- Company: Join Whiteley Health, a new luxury health clinic in the heart of London.
- Benefits: Competitive salary with uncapped commission, generous treatment allowance, and team discounts.
- Other info: Enjoy two weekends off every three weeks and no late nights!
- Why this job: Be part of a founding team with clear progression opportunities in a high-end environment.
- Qualifications: Two years in a client-facing role; strong sales and communication skills required.
The predicted salary is between 40000 - 48000 £ per year.
Client Sales Consultant — Aesthetic & Medical Clinic (Bayswater)
Location: 149 Queensway, London W2 (The Whiteley)
Hours: Full-time, averaging 34 hours per week on a 3-week rotating cycle. Two weekends in three are completely free.
About Whiteley Health
Whiteley Health is a new health clinic opening inside The Whiteley in W2 — the luxury redevelopment anchored by Six Senses London, Third Space's flagship wellness club, and 139 super-prime residences. We bring aesthetic treatments, private medical services, and pharmacy under one roof, built for one of the most affluent catchments in London.
The role
You are the commercial engine of the clinic. Sales ability and client coordination are the two things this role lives or dies on. You convert enquiries into treatments, packages and memberships, and you manage the diary so every client journey runs without friction — from first contact, through treatment, to rebooking and follow-up. The way we sell is consultative, calm, and confident. Never pushy. Genuine sales ability and comfort with commission-based earning are central to the role — this isn't reception with sales added on, it's a commercial role with hospitality at its core. If you've worked in a high-end aesthetic clinic and want to step into a more elevated environment, this is for you. If you’ve come from a luxury hotel, members' club, or premium retail brand and want to move into health and aesthetics, we'll train you on the clinical side.
What you'll do
- Lead on sales — consulting clients on treatments, packages, and our membership tiers; matching the right offer to each client; hitting individual and clinic-wide commercial targets.
- Own client coordination — managing the diary across multiple practitioners and rooms, driving rebooking and follow-up, handling phone, WhatsApp, and email enquiries with precision so no client falls through the cracks.
- Run front of house — greeting clients and delivering a luxury hospitality experience from arrival to departure.
- Manage payments — processing transactions and maintaining accurate daily sales records.
- Coordinate pharmacy collections — handing over prescriptions the pharmacist has prepared, referring all clinical questions back to the pharmacy team.
- Recommend our retail range — medical-grade skincare, supplements, and wellness products as a natural extension of the consultation.
What we're looking for
- Two years' experience in a client-facing commercial role in aesthetics, luxury hospitality, members' clubs, or premium retail.
- Genuine sales ability and comfort with commission-based earning. This role's commercial responsibility is core, not incidental.
- Strong client coordination and diary management skills.
- Confident, warm, and articulate communicator — in person, on the phone, and in writing.
- Polished, professional presentation appropriate for a luxury healthcare environment.
- Experience with clinic booking or CRM systems is useful. Full training provided on the systems we use.
Four 8-hour shifts each week, rotating between 9:00am–5:00pm and 11:00am–7:00pm. Plus one Sunday shift (11:00am–5:00pm) every third week. Two weekends in three are completely free. No late nights, no split shifts.
What we offer
- £28,000–£32,000 base with uncapped commission on treatments, packages, and memberships.
- Realistic OTE £40,000–£48,000 for strong performers, with no ceiling.
- Generous treatment allowance and team discount on aesthetics, medical services, and retail.
- Structured two-week onboarding programme covering our aesthetic, medical, and pharmacy offer, service standards, and systems training.
- A founding-team role with a clear progression path — Senior Client Consultant, Clinic Lead, Clinic Manager — as we open the first site and plan the second.
Luxury Aesthetic Clinic Sales Consultant | High Commission employer: Whiteley Health
Whiteley Health is an exceptional employer located in the heart of Bayswater, offering a unique opportunity to be part of a luxury aesthetic clinic within a prestigious redevelopment. With a focus on client experience and a supportive work culture, employees benefit from generous commission structures, comprehensive training, and clear pathways for career advancement. The clinic's commitment to excellence ensures that team members thrive in a dynamic environment where their contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Aesthetic Clinic Sales Consultant | High Commission
✨Tip Number 1
Get to know the clinic inside out! Familiarise yourself with the treatments, packages, and membership tiers we offer. This way, when you chat with potential clients, you can confidently match their needs with the right services.
✨Tip Number 2
Practice your consultative selling skills. Remember, it’s all about being calm and genuine. Role-play with a friend or family member to get comfortable with discussing treatments without coming off as pushy.
✨Tip Number 3
Showcase your client coordination skills! Think about how you would manage multiple enquiries and appointments seamlessly. Maybe create a mock schedule to demonstrate your organisational prowess during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our luxury clinic team.
We think you need these skills to ace Luxury Aesthetic Clinic Sales Consultant | High Commission
Some tips for your application 🫡
Show Off Your Sales Skills:Make sure to highlight your sales experience in your application. We want to see how you've successfully converted enquiries into sales in the past, especially in high-end environments. Remember, this role is all about genuine sales ability!
Be Personable and Professional:Your communication style matters! Use a warm and articulate tone in your written application. We’re looking for someone who can convey confidence and professionalism, so let your personality shine through while keeping it polished.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor your application to reflect the specific skills and experiences that match our job description. Show us why you’re the perfect fit for the luxury aesthetic clinic environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. We can’t wait to hear from you!
How to prepare for a job interview at Whiteley Health
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the aesthetic treatments and services offered by the clinic. Research the latest trends in aesthetics and be ready to discuss how you can match these offerings to potential clients' needs.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully converted enquiries into sales. Highlight your consultative approach and how you’ve built relationships with clients, as this role thrives on genuine sales ability without being pushy.
✨Demonstrate Client Coordination Expertise
Be ready to discuss your experience in managing client diaries and ensuring smooth operations. Share specific instances where you’ve handled multiple enquiries or bookings efficiently, showcasing your organisational skills and attention to detail.
✨Exude Professionalism and Warmth
Since this role is all about delivering a luxury experience, practice your communication skills. Be articulate and confident in your responses, and remember to convey warmth and approachability, as these traits are essential for client interactions.
