At a Glance
- Tasks: Drive sales and client coordination in a luxury aesthetic clinic.
- Company: Join Whiteley Health, a new luxury health clinic in London.
- Benefits: Competitive salary, uncapped commission, generous treatment allowance, and team discounts.
- Other info: Enjoy flexible hours with two weekends off every three weeks.
- Why this job: Be part of a founding team with clear career progression in a high-end environment.
- Qualifications: Two years in client-facing roles; strong sales and communication skills required.
The predicted salary is between 28000 - 32000 € per year.
Location: 149 Queensway, London W2 (The Whiteley)
Salary: £28,000–£32,000 base + uncapped commission. Realistic OTE £40,000–£48,000.
Hours: Full-time, averaging 34 hours per week on a 3-week rotating cycle. Two weekends in three are completely free.
Start date: Immediate.
About Whiteley Health
Whiteley Health is a new health clinic opening inside The Whiteley in W2 — the luxury redevelopment anchored by Six Senses London, Third Space's flagship wellness club, and 139 super-prime residences. We bring aesthetic treatments, private medical services, and pharmacy under one roof, built for one of the most affluent catchments in London.
The role
You are the commercial engine of the clinic. Sales ability and client coordination are the two things this role lives or dies on. You convert enquiries into treatments, packages and memberships, and you manage the diary so every client journey runs without friction — from first contact, through treatment, to rebooking and follow-up. The way we sell is consultative, calm, and confident. Never pushy. Genuine sales ability and comfort with commission-based earning are central to the role — this isn't reception with sales added on, it's a commercial role with hospitality at its core. If you've worked in a high-end aesthetic clinic and want to step into a more elevated environment, this is for you. If you've come from a luxury hotel, members' club, or premium retail brand and want to move into health and aesthetics, we'll train you on the clinical side.
What you'll do
- Lead on sales — consulting clients on treatments, packages, and our membership tiers; matching the right offer to each client; hitting individual and clinic-wide commercial targets.
- Own client coordination — managing the diary across multiple practitioners and rooms, driving rebooking and follow-up, handling phone, WhatsApp, and email enquiries with precision so no client falls through the cracks.
- Run front of house — greeting clients and delivering a luxury hospitality experience from arrival to departure.
- Manage payments — processing transactions and maintaining accurate daily sales records.
- Coordinate pharmacy collections — handing over prescriptions the pharmacist has prepared, referring all clinical questions back to the pharmacy team.
- Recommend our retail range — medical-grade skincare, supplements, and wellness products as a natural extension of the consultation.
What we're looking for
- Two years' experience in a client-facing commercial role in aesthetics, luxury hospitality, members' clubs, or premium retail.
- Genuine sales ability and comfort with commission-based earning. This role's commercial responsibility is core, not incidental.
- Strong client coordination and diary management skills.
- Confident, warm, and articulate communicator — in person, on the phone, and in writing.
- Polished, professional presentation appropriate for a luxury healthcare environment.
- Experience with clinic booking or CRM systems is useful. Full training provided on the systems we use.
Shift pattern
Four 8-hour shifts each week, rotating between 9:00am–5:00pm and 11:00am–7:00pm. Plus one Sunday shift (11:00am–5:00pm) every third week. Two weekends in three are completely free. No late nights, no split shifts.
What we offer
- £28,000–£32,000 base with uncapped commission on treatments, packages, and memberships. Realistic OTE £40,000–£48,000 for strong performers, with no ceiling.
- Generous treatment allowance and team discount on aesthetics, medical services, and retail.
- Structured two-week onboarding programme covering our aesthetic, medical, and pharmacy offer, service standards, and systems training.
- A founding-team role with a clear progression path — Senior Client Consultant, Clinic Lead, Clinic Manager — as we open the first site and plan the second.
To apply
Send your CV and a short note on why this role interests you to.
Client Sales Consultant:Aesthetic & Medical Clinic (Bayswater) in London employer: Whiteley Health
Whiteley Health is an exceptional employer, offering a unique opportunity to work in a luxury aesthetic and medical clinic located in the prestigious Whiteley development in Bayswater. With a focus on client experience and a supportive work culture, employees benefit from generous commission structures, comprehensive training, and clear pathways for career progression within a dynamic team environment. Enjoy the balance of a flexible work schedule with two weekends off every three weeks, all while contributing to a high-end healthcare service that prioritises both client satisfaction and employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Client Sales Consultant:Aesthetic & Medical Clinic (Bayswater) in London
✨Tip Number 1
Get to know the clinic inside out! Familiarise yourself with the treatments, packages, and membership tiers we offer. This way, when you chat with potential clients, you can confidently match their needs with our services.
✨Tip Number 2
Practice your consultative selling skills. Remember, it’s all about being calm and confident, not pushy. Role-play with friends or family to get comfortable with discussing treatments and handling objections.
✨Tip Number 3
Show off your client coordination skills! Think about how you would manage a busy diary and ensure every client feels valued. Maybe create a mock schedule to demonstrate your organisational prowess during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Whiteley Health.
We think you need these skills to ace Client Sales Consultant:Aesthetic & Medical Clinic (Bayswater) in London
Some tips for your application 🫡
Show Your Sales Skills:Make sure to highlight your sales experience in your CV and cover letter. We want to see how you've successfully converted enquiries into sales in the past, especially in a client-facing role.
Be Personable and Professional:Since this role is all about client interaction, let your personality shine through! Use a warm and engaging tone in your application to reflect the luxury hospitality experience we aim to provide.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to match the job description. Mention specific experiences that relate to client coordination and diary management, as these are key aspects of the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Whiteley Health!
How to prepare for a job interview at Whiteley Health
✨Know Your Stuff
Before the interview, make sure you research Whiteley Health and understand their services. Familiarise yourself with aesthetic treatments and the luxury healthcare environment. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully converted enquiries into sales in previous roles. Highlight your consultative selling approach and how you maintain a calm and confident demeanour while engaging clients.
✨Demonstrate Client Coordination Expertise
Be ready to discuss your experience in managing client diaries and ensuring smooth operations. Share instances where you’ve handled multiple enquiries efficiently, showcasing your organisational skills and attention to detail.
✨Dress to Impress
Since this role is in a luxury healthcare setting, your presentation matters. Dress professionally and ensure you convey warmth and confidence in your communication style. First impressions count, so make it a good one!
