Cisco Telephony & Videoconferencing Engineer
Whitehall Resources currently require an experienced Cisco Telephony & Videoconferencing Engineer to work with a key client based in Stevenage.
Please note this role falls INSIDE IR35 and requires ACTIVE SC Clearance
This role is 100% onsite in Stevenage
Role Description:
- Participate, lead and implement Cisco Telephony & Videoconferencing Projects.
- Occasionally assist operational teams (L1 & L2). Oriented to complex incident resolution
- Major incident (qualification, action plan, resolution, RCA, knowledge)
- Ensure the transfer of skills to technicians and engineers.
- Respond to specific customer requests in coordination with the Capgemini Team Leader/SDM.
- Update technical documentation (HLD & LLD) and procedures.
- Perform hardware & configuration tests.
Skills:
- CISCO environment at least 5 years of experience.
- Good knowledge of the Cisco telephony and video conferencing environment.
- Knowledge of Cisco Telephony environment v12.5: (CUCM, Unity Connection, Jabber, IPPhone, ...)
- Knowledge of Cisco Video conferencing: CMS, and Cisco video conferencing (endpoints, TMS, ...)
- Knowledge of the VMware suite v7/v8.
- Mastery of SIP/H323 protocols.
- Extra Knowledge is a plus:
- Kurmi, Telisca, Real Time Monitoring tool, Prognosis, PeterConnects ecosystems
- Knowledge of WAN/LAN networks and security.
- Systems administration and PC environment would be a plus
- English mandatory: International environment so a good level of English is necessary (read, spoken and written).
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Cisco Telephony & Videoconferencing Engineer in Stevenage employer: Whitehall Resources
Join a leading global consulting business that values innovation and employee growth, offering a dynamic work culture where your expertise in SAP SuccessFactors can shine. With opportunities for career advancement and the chance to work on transformative HR projects across various exciting clients, this role provides not just a job, but a meaningful career path. Enjoy the flexibility of UK-wide locations and a supportive environment that encourages professional development while maintaining a healthy work-life balance.
