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- Tasks: Lead a high-performing HR advisory team and manage the employee lifecycle.
- Company: Join a dynamic university committed to innovation and inclusivity.
- Benefits: Enjoy hybrid working, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact in HR transformation while collaborating with senior leaders.
- Qualifications: Experience in HR Shared Services and strong knowledge of UK employment law required.
- Other info: This is a 12-month fixed-term contract with a focus on service excellence.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
HR Operations Manager
HR Operations Manager is needed to lead a HR advisory function, managing a high-performing team delivering expert and support across all stages of the employee lifecycle.
This is a 12-month FTC offering hybrid working
Do you have?
- Experience managing or leading HR Shared Services or advisory teams?
- Strong working knowledge of UK employment legislation and HR best practice?
- A customer-first mindset with a focus on service quality and operational performance?
- Experience using data, SLAs, and KPIs to drive team performance and continuous improvement?
- A calm, delivery-focused approach to managing priorities, change, and ambiguity?
Would you like to?
- Lead a motivated Tier 2 HR advisory team, supporting colleagues across the employee lifecycle?
- Play a key role in strategic HR transformation projects, including the rollout of enhanced self-service and automation?
- Collaborate closely with senior leaders and cross-functional teams across the University?
- Influence service design and delivery to improve colleague experience and operational efficiency?
- Be part of an inclusive and innovative environment where your ideas and leadership can make a real difference?
If so please apply now!!!
HR Advisory | Shared Services | People Operations | Employment Law | Tier 2 HR Support | Service Excellence | Team Leadership | SLAs | SAP SuccessFactors | HR Systems | Transformation
HR Operations Manager employer: Whitehall Resources
Contact Detail:
Whitehall Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Familiarise yourself with the latest UK employment legislation and HR best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Showcase your experience in managing HR Shared Services or advisory teams by preparing specific examples of how you've led teams to success. Be ready to discuss how you used data, SLAs, and KPIs to drive performance improvements.
✨Tip Number 3
Highlight your customer-first mindset by preparing anecdotes that illustrate your focus on service quality. Think about times when you went above and beyond to enhance the colleague experience.
✨Tip Number 4
Prepare to discuss your approach to managing change and ambiguity. Reflect on past experiences where you successfully navigated challenges and maintained a calm, delivery-focused attitude.
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing HR Shared Services or advisory teams. Emphasise your knowledge of UK employment legislation and any relevant HR best practices.
Craft a Compelling Cover Letter: In your cover letter, showcase your customer-first mindset and how you've previously focused on service quality and operational performance. Use specific examples to illustrate your achievements.
Highlight Data-Driven Achievements: When detailing your experience, mention how you've used data, SLAs, and KPIs to drive team performance and continuous improvement. This will demonstrate your analytical skills and results-oriented approach.
Showcase Leadership Skills: Discuss your leadership style and how you have successfully led teams through change and ambiguity. Provide examples of how you've motivated teams and contributed to strategic HR transformation projects.
How to prepare for a job interview at Whitehall Resources
✨Showcase Your HR Expertise
Be prepared to discuss your experience in managing HR Shared Services or advisory teams. Highlight specific examples where you've successfully led a team and improved service delivery, demonstrating your strong knowledge of UK employment legislation and HR best practices.
✨Emphasise Data-Driven Decision Making
Discuss how you have used data, SLAs, and KPIs to drive team performance in previous roles. Be ready to provide examples of how you've implemented continuous improvement initiatives based on data analysis, showcasing your analytical skills.
✨Demonstrate a Customer-First Mindset
Illustrate your commitment to service quality by sharing experiences where you prioritised the needs of colleagues or clients. Explain how you fostered a customer-first culture within your team and the positive outcomes that resulted from it.
✨Prepare for Change Management Scenarios
Expect questions about managing priorities and change. Prepare to share strategies you've employed to navigate ambiguity and ensure successful project delivery, particularly in relation to HR transformation projects and enhancing self-service capabilities.
