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- Tasks: Lead a major transformation programme using Microsoft Dynamics 365 Field Service.
- Company: Join Whitehall Resources, a forward-thinking company focused on innovation and continuous improvement.
- Benefits: Enjoy hybrid working options and flexibility around office attendance.
- Why this job: Make a global impact while collaborating with senior leadership in a dynamic environment.
- Qualifications: Proven IT Programme Management experience and strong stakeholder management skills required.
- Other info: Diversity and inclusion are valued; all qualified applicants encouraged to apply.
The predicted salary is between 43200 - 72000 £ per year.
IT Programme Manager – Microsoft Dynamics 365 Field Service
An IT Programme Manager is required by Whitehall Resources for our client based in the UK. This is a permanent role offering hybrid working, with flexibility around office attendance depending on key project phases and divisional meetings.
The successful Programme Manager will lead a major transformation programme across two service divisions, focused on the implementation of Microsoft Dynamics 365 Field Service. You will coordinate internal teams, external partners, and senior stakeholders, ensuring delivery of high-impact business outcomes aligned with IS and operational standards.
Key Responsibilities:
* Drive the successful delivery of a long-term transformation programme, from pilot to full-scale roll-out
* Coordinate internal teams and external delivery partners
* Maintain scope integrity while balancing flexibility and stakeholder expectations
* Act as a key change agent across the business, ensuring engagement and buy-in
* Navigate complex programme environments with diplomacy and authority
* Support governance, planning, reporting, and issue resolution across the programme lifecycle
Do you have?
* A proven background in IT Programme Management
* Experience leading large-scale transformation projects across complex organisations
* Strong stakeholder and change management skills – able to influence without alienating
* Experience in field-based industries (e.g. utilities, engineering, services) – desirable
* Familiarity with enterprise platforms (e.g. ERP, CRM, Field Service) – Dynamics 365 experience a bonus
Would you like?
* To lead a high-visibility programme with global impact?
* To work alongside senior leadership within a transformation-focused environment?
* To join a forward-thinking business with a culture of innovation and continuous improvement?
If so, please apply!
Programme Manager | Microsoft Dynamics 365 | Field Service | Transformation | ERP | CRM | Agile | PRINCE2 | Power BI | Project Management | Service Operations | Industrial | Manufacturing
All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
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Created on 23/07/2025 by Whitehall Resources Ltd
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IT Programme Manager employer: Whitehall Resources Ltd
Contact Detail:
Whitehall Resources Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Programme Manager
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 Field Service. Understanding its functionalities and how it can transform service operations will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the field of IT Programme Management, especially those who have experience with large-scale transformations. Engaging with them can provide insights and potentially valuable referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing complex programmes. Be ready to share specific examples where you successfully navigated stakeholder expectations and delivered impactful outcomes.
✨Tip Number 4
Showcase your change management skills by preparing strategies on how you would engage teams and stakeholders throughout the transformation process. This will demonstrate your proactive approach to leadership.
We think you need these skills to ace IT Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Programme Management, particularly with large-scale transformation projects. Emphasise any relevant experience with Microsoft Dynamics 365 and your ability to manage stakeholders effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully led similar programmes and how you can contribute to their transformation goals.
Highlight Relevant Skills: In your application, clearly outline your skills in change management, stakeholder engagement, and your familiarity with enterprise platforms. Use keywords from the job description to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for an IT Programme Manager.
How to prepare for a job interview at Whitehall Resources Ltd
✨Understand the Transformation Programme
Make sure you have a solid grasp of what a transformation programme entails, especially in relation to Microsoft Dynamics 365 Field Service. Be prepared to discuss how you would approach leading such a programme and the key challenges you might face.
✨Showcase Stakeholder Management Skills
Highlight your experience in managing stakeholders effectively. Prepare examples of how you've influenced decisions and maintained relationships without causing friction, as this is crucial for the role.
✨Demonstrate Change Management Expertise
Be ready to discuss your strategies for driving change within an organisation. Share specific instances where you've acted as a change agent and how you ensured buy-in from various teams.
✨Familiarity with Relevant Tools
If you have experience with enterprise platforms like ERP or CRM systems, particularly Dynamics 365, make sure to mention it. Discuss how these tools can facilitate the successful delivery of projects and improve operational standards.
