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- Tasks: Provide techno-functional support for Blue Yonder WMS and resolve customer issues.
- Company: Join Whitehall Resources, a leader in tech consulting with a focus on innovative solutions.
- Benefits: Enjoy a flexible work environment and the opportunity to work with top-tier clients.
- Why this job: Be part of a dynamic team solving real-world problems in warehouse management systems.
- Qualifications: 6-12 years of experience with Blue Yonder WMS and strong integration skills required.
- Other info: Initial 6-month contract with potential for extension based on performance.
The predicted salary is between 48000 - 72000 £ per year.
Blue Yonder WMS Technical/Functional Support Analyst Whitehall Resources require a Blue Yonder WMS Technical/Functional Support Analyst to work with a key client on an initial 6 month contract. *This role will involve on site work 5 days per week in Northamptonshire. *Inside IR35. Blue Yonder WMS Technical/Functional Support Analyst Role Description: Support (Techno-Functional) consultant with 6-12years of experience in supporting Blue Yonder WMS and Redprarie. Key Responsibilities: . Work as a support consultant providing techno/functional support for Blue Yonder WMS/Red Prarie WMS . Work with customer to resolve issue in WMS areas . Coordinate with BY team to resolve product and performance issues . Work with integration teams for integration issues . Lead customer calls and coordinate with offshore teams Key skills/knowledge/experience: . 6 – 12 years of BY WMS with experience of support and enhancements . Strong expertise in MOCA Components, MTF, DDA/Pagebuilder, Reports and labels . Strong experience in integration of JDA WMS with variety of host and destination systems using JDA Integrator/Connect . Provide functional support to BAU activities as well, product configuration, troubleshooting, batch monitoring etc. . Good knowledge of Inbound, Outbound, Warehouse setup e…
Blue Yonder WMS Technical/Functional Support Analyst employer: Whitehall Resources Ltd
Contact Detail:
Whitehall Resources Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Blue Yonder WMS Technical/Functional Support Analyst
✨Tip Number 1
Make sure to familiarize yourself with the specific functionalities of Blue Yonder WMS and Redprarie. Understanding the nuances of these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any experience you have with MOCA Components, MTF, DDA/Pagebuilder, and integration using JDA Integrator/Connect. These are key areas that the hiring team will be looking for, so showcasing your expertise can set you apart.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've resolved critical issues under tight timelines. This will illustrate your problem-solving skills and ability to work under pressure, which are crucial for this role.
✨Tip Number 4
Familiarize yourself with the support processes and SLAs relevant to WMS. Being knowledgeable about these aspects will show that you understand the operational side of the role and can contribute effectively from day one.
We think you need these skills to ace Blue Yonder WMS Technical/Functional Support Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Blue Yonder WMS Technical/Functional Support Analyst position. Highlight the key responsibilities and required skills, such as experience with Blue Yonder WMS and integration issues.
Tailor Your CV: Customize your CV to emphasize your relevant experience in supporting Blue Yonder WMS and Redprarie. Include specific examples of how you've resolved issues, coordinated with teams, and led customer calls.
Craft a Strong Cover Letter: Write a cover letter that showcases your techno-functional support experience. Mention your expertise in MOCA Components, MTF, DDA/Pagebuilder, and any relevant projects that demonstrate your problem-solving skills.
Highlight Key Skills: In your application, make sure to highlight your knowledge of WMS architecture, inbound/outbound processes, and RF devices. This will show that you have the necessary technical background for the role.
How to prepare for a job interview at Whitehall Resources Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Blue Yonder WMS and Redprarie in detail. Highlight specific projects where you provided techno-functional support, focusing on your expertise in MOCA Components, MTF, DDA/Pagebuilder, and integration with various systems.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved critical issues under tight timelines. Discuss your approach to troubleshooting and how you coordinate with teams to ensure timely resolutions, especially in high-pressure situations.
✨Understand the Support Process
Familiarize yourself with support processes and SLAs relevant to WMS. Be ready to explain how you have managed support activities, including product configuration and batch monitoring, to ensure smooth operations.
✨Communicate Effectively
Since you'll be leading customer calls and coordinating with offshore teams, practice clear and concise communication. Prepare to discuss how you manage stakeholder expectations and facilitate collaboration across different teams.
