Patient Services Specialist - Front Desk & Care Support

Patient Services Specialist - Front Desk & Care Support

Full-Time On-site
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Whitehall Medical Practice is seeking a dedicated Patient Services Officer to join our GP surgery. The role focuses on delivering a warm, efficient front-line service to patients and visitors, handling a high volume of calls, and coordinating appointments with accuracy and empathy.

You will maintain confidential records, liaise with clinical staff, and respond to queries professionally while upholding GDPR standards. The role runs Monday to Friday, 11:00–18:30, at our West Midlands site.

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Contact Details:

Whitehall Medical Practice Recruitment Team