Senior Restaurant Supervisor

Whitehall Garden Centre is a family-run and award-winning business.

An exciting opportunity has arisen to be part of an inspirational team as a Senior Restaurant Supervisor at our Lacock Garden Centre.

The ideal candidate will have hospitality experience, a passion for customer service, and the ability to thrive in a fast-paced environment. Excellent communication skills and motivation are essential to create a friendly and welcoming atmosphere.

Working 4 days between Monday to Friday and alternate weekends.

Senior Restaurant Supervisor responsibilities:

1. Support training of staff in all aspects of front of house service. Barista experience would be an advantage.
2. Maintain a harmonious and cooperative relationship with staff, managers, and third parties.
3. Ensure all customers are greeted and offered assistance.
4. Handle customer queries courteously and efficiently.
5. Co-operate fully with the Directors.
6. Ensure transactions are handled correctly and courteously.
7. Maintain good control overseeing the completion of daily, weekly, and monthly checklists in line with food safety policy guidelines.
8. Ensure that stock is cared for appropriately.
9. Ensure Company Policies are adhered to, including invoices and order paperwork, ensuring the accounts department receives them in a timely manner.
10. Control wastage, ensuring procedures are in place to monitor and reduce levels of wastage.
11. Lead by example, working in all areas of front of house as business needs require.
12. Provide assistance with regular stock takes and stock ordering.
13. Carry out all reasonable duties as requested.

Benefits included:

• Free Parking
• 28 days holiday entitlement per annum
• Workplace pension
• Great staff discount following 3 months employment

Only applicants successfully shortlisted for interview will be contacted.

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