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- Tasks: Assist customers with plant purchases and maintain a welcoming atmosphere.
- Company: Join Whitehall Garden Centre, a family-run, award-winning business in Lacock.
- Benefits: Enjoy free parking and flexible weekend shifts.
- Why this job: Be part of an inspiring team and enhance your customer service skills.
- Qualifications: Passion for customer service and excellent communication skills required.
- Other info: Temporary position until August 2025, with every other weekend work.
Whitehall Garden Centre is a family run and award winning business. An exciting opportunity has arisen to be part of an inspirational team as a Seasonal Plant Sales Assistant at our Lacock Garden Centre.
The ideal candidate will have a passion for customer service, with the ability to thrive in a fast-paced environment. Excellent communication skills and great motivation are essential to create a friendly and welcoming atmosphere.
Days of work will be every other weekend and a day off in the week. This is a temporary position until the end of August 2025.
Seasonal Plant Sales Assistant responsibilities:
- Ensuring all customers are greeted and offered assistance
- Handling customer queries courteously and efficiently
- Identifying customers' plant needs through interaction, and taking appropriate action
- Maintaining good, up-to-date knowledge of the layout of the centre
- Excellent standard of merchandising and housekeeping are established and maintained in accordance with company guidelines
- All products are accurately priced and labelled in accordance with Company Policy
- Ensure personal compliance with Whitehall's H&S guideline
- Packing of goods is carried out in a professional manner, and carry outs are offered where required
- Looking after the plants and managing the stock, including stock replacing and displays
- Maintains a harmonious and cooperative relationship with staff, managers and third parties
Benefits included:
- Free Parking
Only applicants successfully shortlisted for interview will be contacted.
Seasonal Plant Sales Assistant employer: Whitehall Garden Centres Ltd
Contact Detail:
Whitehall Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Plant Sales Assistant
✨Tip Number 1
Familiarise yourself with the types of plants and gardening products that Whitehall Garden Centre offers. This knowledge will not only help you engage with customers but also demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Visit the garden centre before applying to get a feel for the environment and customer service style. This will allow you to tailor your approach when speaking to staff or during the interview, showing that you understand their values and culture.
✨Tip Number 3
Practice your communication skills by engaging with friends or family about their gardening needs. This will help you articulate your thoughts clearly and confidently, which is crucial for assisting customers effectively.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences and how they relate to the fast-paced environment at Whitehall. Highlight specific examples where you successfully handled customer queries or contributed to a positive shopping experience.
We think you need these skills to ace Seasonal Plant Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Seasonal Plant Sales Assistant position. Tailor your application to highlight relevant experiences and skills that match what Whitehall Garden Centres is looking for.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, make sure to include specific examples in your CV or cover letter that demonstrate your ability to interact positively with customers and handle queries efficiently.
Highlight Relevant Experience: If you have previous experience in retail or a similar environment, be sure to mention it. Discuss any roles where you managed stock, assisted customers, or maintained product displays, as these are directly relevant to the job.
Craft a Friendly Cover Letter: Write a cover letter that reflects your passion for plants and customer service. Use a friendly tone to convey your enthusiasm for joining the team at Whitehall Garden Centres and how you can contribute to creating a welcoming atmosphere.
How to prepare for a job interview at Whitehall Garden Centres Ltd
✨Show Your Passion for Plants
Make sure to express your enthusiasm for gardening and plants during the interview. Share any personal experiences or knowledge you have about different plant species, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Since the role requires excellent customer service, prepare examples of how you've successfully assisted customers in the past. Highlight your ability to handle queries and create a welcoming atmosphere, which is crucial for this position.
✨Familiarise Yourself with the Centre's Layout
Before the interview, take some time to research Whitehall Garden Centre and its layout. Being knowledgeable about their offerings will show that you're proactive and ready to assist customers effectively.
✨Demonstrate Teamwork and Communication
The job involves working closely with other staff members, so be prepared to discuss your teamwork skills. Share examples of how you've collaborated with others in previous roles to maintain a positive work environment.
