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- Tasks: Assist customers, manage stock, and maintain a welcoming environment in the Gift Department.
- Company: Join our vibrant team at Lacock Garden Centre, known for its inspiring atmosphere.
- Benefits: Enjoy accrued holiday, free parking, and a company pension.
- Why this job: Be part of a friendly team while enhancing your customer service skills in a dynamic setting.
- Qualifications: Passion for customer service and excellent communication skills are essential; merchandising experience is a plus.
- Other info: Full-time role with shifts including weekends; must be able to work in person.
The predicted salary is between 24000 - 36000 £ per year.
An exciting seasonal opportunity has arisen within our Lacock Garden Centre to be part of an inspirational team as a Gift Department Assistant. The ideal candidates will have a passion for customer service, with the ability to thrive in a fast-paced environment. Excellent communication skills and great motivation are essential to create a friendly and welcoming atmosphere.
Full time shift including working every other weekend and a day off in the week.
Gifts Department Assistant responsibilities:- Ensuring all customers are greeted and offered assistance.
- Experience in merchandising would be an advantage.
- Handling customer queries courteously and efficiently.
- Working to deadlines and managing time effectively.
- Identifying customer needs through interaction, and taking appropriate action.
- Maintaining good, up-to-date knowledge of the layout of the centre.
- Excellent standard of housekeeping is established and maintained in accordance with company guidelines.
- Ensure personal compliance with Whitehalls H&S guideline.
- Packing of goods is carried out in a professional manner taking care not to damage items.
- Maintains a harmonious and cooperative relationship with staff, managers and third parties.
- Trolleys and baskets always available.
- Assisting in booking in stock deliveries, putting out stock, and pricing. Attention to detail and good accuracy required.
Benefits included:
- Accrued holiday entitlement.
- Free Parking.
- Company pension.
Only applicants successfully shortlisted for interview will be contacted.
Job Type: Permanent
Work Location: In person
Gift Department Assistant in Chippenham, Wiltshire employer: Whitehall Garden Centre
Contact Detail:
Whitehall Garden Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gift Department Assistant in Chippenham, Wiltshire
✨Tip Number 1
Familiarise yourself with the Lacock Garden Centre and its offerings. Understanding the products and services available will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have, whether in person or over the phone. Being friendly and approachable can make a lasting impression on potential employers.
✨Tip Number 3
Highlight any previous experience in retail or merchandising when networking or during interviews. This will show that you understand the fast-paced environment and can handle the responsibilities of the role.
✨Tip Number 4
Be prepared to discuss how you manage time effectively and meet deadlines. Providing examples from past experiences can demonstrate your ability to thrive in a busy setting, which is crucial for this position.
We think you need these skills to ace Gift Department Assistant in Chippenham, Wiltshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Gift Department Assistant position. Tailor your application to highlight your relevant experience in customer service and merchandising.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those that demonstrate your customer service skills and ability to work in a fast-paced environment. Use bullet points for clarity and impact.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention specific experiences that showcase your communication skills and ability to handle customer queries effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Whitehall Garden Centre
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to assist customers in previous roles, as this will demonstrate your commitment to creating a friendly atmosphere.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions that showcase your ability to handle customer queries effectively.
✨Highlight Your Time Management Abilities
Given the fast-paced environment, be ready to discuss how you manage your time and meet deadlines. Provide examples of situations where you successfully prioritised tasks or handled multiple responsibilities simultaneously.
✨Familiarise Yourself with the Company
Research the Lacock Garden Centre and its offerings before the interview. Being knowledgeable about their products and services will not only impress the interviewers but also help you identify customer needs more effectively during your interactions.
