Front of House Manager

Front of House Manager

Swindon Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our vibrant team in delivering exceptional customer service at our restaurants.
  • Company: Join Whitehall Garden Centre, a family-run and award-winning business.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of an inspirational team and make a real impact on customer experiences.
  • Qualifications: Passion for customer service and ability to thrive in a fast-paced setting.
  • Other info: This role is perfect for those looking to grow in the hospitality industry.

The predicted salary is between 30000 - 42000 £ per year.

Whitehall Garden Centre is a family run and award-winning business. An exciting opportunity has arisen to be part of an inspirational team as a Front Of House Manager for our restaurants and catering units.

The ideal candidate will have a passion for customer service, with the ability to thrive in a fast-paced environment.

Front of House Manager employer: Whitehall Garden Centre

At Whitehall Garden Centre, we pride ourselves on being a family-run, award-winning business that values its employees as much as its customers. As a Front of House Manager, you will enjoy a vibrant work culture that fosters teamwork and creativity, alongside opportunities for personal and professional growth in a dynamic environment. With a strong commitment to exceptional customer service, we offer a supportive atmosphere where your passion can truly shine.
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Contact Detail:

Whitehall Garden Centre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Manager

✨Tip Number 1

Familiarise yourself with Whitehall Garden Centre's values and mission. Understanding their commitment to customer service will help you align your approach during interviews and demonstrate that you're a great fit for their team.

✨Tip Number 2

Prepare specific examples from your past experience that showcase your ability to manage a team in a fast-paced environment. Highlighting your successes in similar roles can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of Whitehall Garden Centre if possible. They can provide valuable insights into the company culture and what the hiring managers are looking for in a Front of House Manager.

✨Tip Number 4

Showcase your passion for customer service during any interactions with the company. Whether it's through a phone call or an informal chat, expressing genuine enthusiasm can leave a lasting impression on the hiring team.

We think you need these skills to ace Front of House Manager

Customer Service Excellence
Leadership Skills
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Conflict Resolution
Sales Skills
Adaptability
Organisational Skills
Financial Acumen
Knowledge of Health and Safety Regulations
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front of House Manager position. Highlight key skills such as customer service and ability to work in a fast-paced environment.

Tailor Your CV: Customise your CV to reflect your experience in customer service and management. Use specific examples that demonstrate your ability to thrive in busy settings, as this is crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for joining Whitehall Garden Centre. Mention why you admire their family-run ethos and how you can contribute to their award-winning reputation.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Whitehall Garden Centre

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.

✨Demonstrate Your Ability to Thrive Under Pressure

Prepare to discuss situations where you've successfully managed high-pressure scenarios. Highlight your problem-solving skills and how you keep a positive attitude even when things get hectic.

✨Research Whitehall Garden Centre

Familiarise yourself with Whitehall Garden Centre's values, mission, and offerings. This will not only show your genuine interest in the company but also help you tailor your answers to align with their goals.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about team dynamics, customer service philosophies, or future plans for the restaurant and catering units to demonstrate your engagement and interest in the role.

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