General Administrator in Morley

The General Administrator will provide comprehensive administrative support across multiple departments within the organisation. This role requires a highly organised, adaptable, and proactive individual who can effectively manage a variety of administrative duties while ensuring the smooth day-to-day operation of the business. The successful candidate will be comfortable working in a dynamic environment, supporting different teams as business needs require, and maintaining accurate records and documentation, particularly relating to Health & Safety and ISO management systems.

Key Responsibilities

• General Administration
  • Provide administrative support to various departments as required.
  • Prepare, maintain, and update company records, databases, and filing systems.
  • Produce correspondence, reports, spreadsheets, and presentations.
  • Manage incoming and outgoing post, emails, and general communications.
  • Schedule meetings, appointments, and maintain departmental calendars.
  • Assist with document control and record management.
• Health & Safety Administration
  • Maintain Health & Safety records and documentation.
  • Monitor and update risk assessments, training records, and incident logs.
  • Assist in the administration of Health & Safety policies and procedures.
  • Support managers in ensuring compliance with relevant legislation and company standards.
  • Coordinate Health & Safety training records and certification renewals.
• ISO Administration
  • Maintain ISO documentation, records, and controlled documents.
  • Assist with internal and external audits.
  • Ensure documentation remains compliant with company procedures and ISO requirements.
  • Support continuous improvement initiatives and corrective action processes.
  • Monitor document review schedules and record updates.
• Customer and Telephone Support
  • Answer incoming telephone calls professionally and efficiently.
  • Direct enquiries to the appropriate department or individual.
  • Take accurate messages and ensure timely follow-up.
  • Provide a high standard of customer service to clients, suppliers, and visitors.
• Departmental Support
  • Assist departments with administrative projects and operational tasks.
  • Support procurement, HR, finance, operations, and other functions as required.
  • Maintain confidentiality of company and employee information.
  • Adapt to changing priorities and provide cover for colleagues when necessary.

Person Specification

Essential Skills and Experience

• Previous experience in an administrative role.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• Ability to prioritise workload and work independently.
• High level of accuracy and attention to detail.
• Professional telephone manner and customer service skills.
• Ability to work across multiple departments and adapt to changing business needs.

Desirable Skills and Experience

• Experience administering Health & Safety records.
• Experience working with ISO management systems (e.g. ISO 9001, ISO 14001, ISO 45001).
• Experience supporting audits and compliance activities.
• Knowledge of document control procedures.

Personal Attributes

• Flexible and adaptable approach to work.
• Reliable and dependable.
• Positive and proactive attitude.
• Strong problem-solving skills.
• Team player with the ability to build effective working relationships across all levels of the organisation.
• Commitment to maintaining high standards of professionalism and confidentiality.

Working Hours

Full-time, Monday to Friday (37 ¾ hours per week).