Manager, LPM and Legal Operations

Our Legal Project Management team works closely with attorneys, legal support and clients to co-deliver legal projects. To ensure that legal projects are completed efficiently, on time and within budget, our team defines project scope, develops low-level and detailed project plans, and establishes clear timelines and budgets. Using appropriate project management methodologies, they track progress, manage resources and mitigate risks. The team also facilitates communication and collaboration among all stakeholders, both internal and external, ensuring that everyone is aligned and informed throughout the project life cycle. By implementing best practices and continuous improvement strategies, the Legal Project Management team enhances productivity, improves client experience and supports the Firm’s commitment to delivering high-quality legal services.Position SummaryThis is a unique opportunity to join a team that is implementing significant change, by focusing on client service excellence and process innovation. This manager role is a key part of the Firm’s strategy to deliver an enhanced client experience, increase profitability and demonstrate operational efficiency.This role is part of the Firm’s global Legal Project Management (LPM) team. The team was set up to work with our lawyers to manage Client portfolios and to co-deliver projects; and also with our Clients and their in-house legal and operational teams.The main focus will be on legal project management. From advice to delivery of the full project/matter lifecycle, the ideal candidate will have demonstrable project management capabilities preferably gained in a professional services environment. The candidate will be required to understand and assess business and change management needs and will have experience of delivering complex projects across multiple business functions, teams, geographies/jurisdictions and industries, defining scope and identifying the most appropriate project delivery approach in collaboration with our lawyers, other key stakeholders and Clients.The Manager will have the opportunity to influence and help to grow the LPM capability and may also have line management responsibility for Senior Analysts/Analysts. They will be involved in development opportunities for more junior members of the global team. They will be someone who is able to work with limited supervision to effectively build relationships and manage project delivery.The success of this role will be measured by the candidate adding value to the organisation by contributing to the roll out of LPM best practices, tools and techniques across our global Practice Groups.Duties and ResponsibilitiesIn collaboration with the LPM leadership, build out the LPM capability and pipeline of work, influencing Partners and lawyers to adopt LPM on their mattersOperational management and co-delivery of legal projects/matters by:arranging Kick-Off Meetings, Project Team Meetings and Steering Meetings, ensuring attendees, standing agenda, record keeping and circulation are appropriate to the meetings’ purposedefining and validating project scope, not simply management of scopedefining and tracking timelines, milestones, deliverables, assumptions and dependencies at the outsetfinancial/budget management on projects/matterstracking progress and escalating changes in scope, time and/or budget to project stakeholders and ensuring effective corrective action is implemented, where requiredimplementing effective risk and issue identification and management strategies, providing options for mitigation or resolutionleading post project review and Lessons Learned workshopsUse of appropriate project management tools and techniques including drafting of all project-related documents and project artefacts such as project approach, project plans, schedules, action trackers, availability trackers, correspondence trackers, risk logs, status reportsImplement and ensure effective communication strategies are in place and acting as the interface, where appropriate, to project specific stakeholders including our Clients, lawyers in other practice areas and offices, external and opposing counsel and third party vendorsProvide LPM guidance on best practices, tools, techniques, roles and responsibilitiesCollaborate with legal teams to identify the most cost effective and level of resources availableCollaborate with legal teams to draft and submit budget proposals; and with support from the Finance team, track and analyse actual project costs against budget and proactively address budget variancesBuild relationships and foster a collaborative approach between project workstreams including between our lawyers and our clientsFocused on lean principles and use of innovation and business process mapping, contribute to continuous improvement of the LPM Team’s processes including project management methodology, governance, training for legal teams and LPM best practice; and support of the change management of implementing theseManagement of concurrent projectsManagement of client portfolios with emphasis on legal operations, disputes and transactional projects and management of Firm’s strategic client initiativesLine management of junior team members, as requiredSupport LPM leadership with LPM collateral for bids, tenders and pitches to portray LPM as an innovative way in which to deliver legal servicesContribute to the development of LPM training and deliver same to clients and lawyersIdentify opportunities to cross-sell LPM services in our global businessBe seen as a key contact point for Partners and senior stakeholders for LPM globally and build relationships and foster a collaborative approach to working with clients and across all departments.QualificationsExperience of Legal Project Management requiredSignificant experience of managing project teams and supporting complex, multi-jurisdictional matters in a dedicated project management capacity including experience of working with global legal teamsExperience of change managementKnowledge and proficiency in extranets, online data rooms, collaboration tools, legal tech and SharePoint sites; proficiency in the use of Microsoft Office products including Excel, Powerpoint, Visio, Project and Power BIExcellent analytical and problem-solving skillsAbility to manage multiple priorities with “can do” attitude, work cross-functionally, and meet tight deadlinesStrong interpersonal and communication skills, able to interact at all levels including with senior business stakeholders to negotiate and persuade in order to achieve successful outcomesUnderstanding of law firm financial and performance metrics and ability to analyse financial reports of varying levels of complexity, providing financial analysis with a focus on delivering value to clientsProblem solverWilling to challenge and question assumptionsAbility to work well under pressure and manage/prioritise workloadAdvanced organizational and time management skillsA project leaderFlexible and resilient with ability to change and adapt in a fast moving, detail oriented environmentSensitivity to cultural differences across project teamsA strong academic record, preferably of graduate level (Law Degree or other relevant Post Graduate Degree an advantage).Formal project management qualification essential, for example APMQ or PMP3+ years relevant work experience including client facing rolesLocationThis role is based in London.Our standard office hours are 09:30-18:00, with a requirement for 4 days (Monday – Thursday) in the office per week.What We OfferWhen you join us, you’ll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices. We live by our values - to be pioneering, united and human - and we believe that you’ll experience them from your first day. We will give you the support and development opportunities that will help you achieve your potential. We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a business development professional, and our benefits are designed to support your changing needs and priorities across different life stages.Firm BenefitsWe offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:Private medical insurancePension plan with matched employer contribution up to 7.5%Yearly wellbeing fundIncome protectionLife insuranceCritical Illness insurancePrivate GP servicesTravel insuranceDental coverageCycle to workHoliday purchase (available during annual enrolment)This role reports toAssociate Director, Legal Project ManagementEqual OpportunitiesWhite & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.If you require assistance and/or adjustment to participate in our application and/or interview process, please email us . We will be happy to work with you.The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.Note to Recruitment AgenciesOur internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies. #J-18808-Ljbffr