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- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Mitchells & Butlers, a leader in hospitality with over 1,600 venues.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and free shares.
- Other info: Enjoy team socials, 28 days holiday, and high-street discounts.
- Why this job: Make lasting memories for guests while building lifelong friendships.
- Qualifications: Passion for hospitality and leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the White Swan, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 businesses we’re the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. Think of a brand for any occasion, we’re all about providing moments to remember. If you’re passionate about hospitality, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
- Free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS SHIFT SUPERVISOR YOU’LL…
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in West End employer: White Swan
Contact Detail:
White Swan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor in West End
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mitchells & Butlers' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to share your passion for hospitality! Think of examples from your past experiences where you've gone above and beyond for customers or helped train others. This will show that you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form, and we’ll get to know you better. Plus, it shows you’re tech-savvy and ready to jump into the modern application process!
We think you need these skills to ace Shift Supervisor in West End
Some tips for your application 🫡
Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just fill in the basics about yourself and let your personality shine through.
Show Your Passion: We love seeing enthusiasm for hospitality! Use the application to express why you’re excited about the Shift Supervisor role and how you can contribute to our team.
Be Yourself: Authenticity is key! Don’t try to fit into a mould; we want to know the real you. Share your experiences and what makes you unique in the hospitality world.
Apply Through Our Website: Make sure to apply directly through our website for a smooth process. It’s quick, mobile-friendly, and gets your application straight to us!
How to prepare for a job interview at White Swan
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers. Understand their values, the brands they operate, and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their mission.
✨Show Your Passion for Hospitality
As a Shift Supervisor, your love for great service is key. Be ready to share specific examples of how you've provided excellent customer service in the past. Talk about moments when you went above and beyond for guests or helped train your team to deliver outstanding experiences.
✨Demonstrate Leadership Skills
Since you'll be leading a team, it's important to showcase your leadership abilities. Prepare to discuss your experience in managing teams, resolving conflicts, and motivating others. Think of situations where you acted as a role model and how you maintained high standards in your previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about the training process for new staff or how the team celebrates successes. It’s a great way to demonstrate that you’re eager to contribute to the team culture.