At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the vibrant team at Premium Country Pubs.
- Benefits: Flexible shifts, 33% dining discount, and financial support tools.
- Other info: Enjoy team socials, career growth, and a supportive workplace.
- Why this job: Make lasting memories while working in a fun, dynamic environment.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Part Time Shift Supervisor at the White Swan, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
- Free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS SHIFT SUPERVISOR YOU’LL…
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor employer: White Swan
The White Swan in Birmingham is an excellent employer, offering a vibrant work culture where staff are valued and supported. With flexible shifts, generous perks like staff discounts and Wagestream access, as well as opportunities for personal growth within the Mitchells & Butlers family, employees can enjoy a rewarding career while contributing to a premium dining experience.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the White Swan and Premium Country Pubs. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Think about examples from your past experiences where you've provided great service or led a team, and be ready to share those stories during your chat.
✨Tip Number 3
Dress to impress! Even if the application process is mobile-friendly, when it comes to interviews, looking smart can make a big difference. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality in a way that a CV just can’t!
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Keep it Simple:No need to overthink it! Our application form is designed to be quick and easy, so just fill it out honestly and clearly. We want to get to know the real you!
Show Your Passion:Let your enthusiasm for great service shine through! Mention any relevant experience or skills that show you’re ready to lead a team and create memorable experiences for our guests.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your answers. We’re looking for genuine people who can connect with our guests and team.
Apply Through Our Website:Make sure to apply directly through our website for the best chance of getting noticed. It’s quick, mobile-friendly, and we can’t wait to hear from you!
How to prepare for a job interview at White Swan
✨Know the Company
Before your interview, take some time to research the White Swan and its parent company, Mitchells & Butlers. Understand their values, the type of service they provide, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or trained new staff. This will highlight your capability to be a role model and mentor for others.
✨Emphasise Customer Service Passion
Since the role involves giving a warm welcome to guests, make sure to express your passion for great customer service. Share specific instances where you've gone above and beyond to ensure a positive experience for customers. This will resonate well with the interviewers who are looking for someone who can maintain high standards of service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into what working at the White Swan will be like.
