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- Tasks: Create a warm and welcoming environment for guests while maintaining high cleanliness standards.
- Company: Join a vibrant team at a leading hospitality brand focused on guest experience.
- Benefits: Flexible shifts, 33% dining discount, 28 days holiday, and free shares.
- Other info: Comprehensive training provided, with opportunities for personal growth and team socials.
- Why this job: Make lasting memories for guests while having fun and building friendships.
- Qualifications: Passion for service, attention to detail, and ability to work under pressure.
The predicted salary is between 20000 - 25000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
WHAT YOU’LL DO IN THIS ROLE:
- Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:
- Passionate about great service
- Taking PRIDE in maintaining highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
- Whatever your level of experience, we'll give you all the training you need.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life
- Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff in Arundel employer: White Swan Arundel
Contact Detail:
White Swan Arundel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff in Arundel
✨Tip Number 1
Get to know the company! Before you apply, take a few minutes to research the brand and its values. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Be yourself during the application process! Since there's no CV needed, use the opportunity to showcase your personality and passion for hospitality. Let your enthusiasm shine through in every answer.
✨Tip Number 3
Follow up after applying! A quick message or call can show your eagerness and help you stand out from the crowd. It’s a great way to remind them of your application and express your excitement about the role.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! The job is all about creating a welcoming environment, so share examples of how you've worked well with others in the past. We love to see that collaborative spirit!
We think you need these skills to ace Hotel Staff in Arundel
Some tips for your application 🫡
Keep it Simple: No need for a fancy CV here! Just fill out our quick application form on the website. We want to know about you, so keep your answers straightforward and genuine.
Show Your Passion: Let us see your enthusiasm for delivering great guest experiences! Use the application to highlight any relevant experience or skills that show you care about making guests feel welcome.
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your answers. We’re looking for team members who can bring their unique flair to our friendly environment.
Double-Check Before Submitting: Before you hit that submit button, take a moment to review your application. Make sure everything is clear and free of typos. A polished application shows us you take pride in your work!
How to prepare for a job interview at White Swan Arundel
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great guest experiences. Share specific examples of how you've gone above and beyond in previous roles or situations, even if they were informal. This will show that you genuinely care about making guests feel welcome.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for cleanliness and presentation, be prepared to discuss how you maintain high standards in your work. You could mention any relevant experiences where attention to detail made a difference, whether in cleaning, organising, or customer service.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but it's important to convey that you can handle pressure well. Think of a time when you faced a challenging situation and how you managed it. This will reassure them that you can keep your cool during busy shifts.
✨Engage with the Interviewer
Treat the interview like a conversation rather than a Q&A session. Ask questions about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it's the right fit for you.