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- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the vibrant team at Premium Country Pubs.
- Benefits: Flexible shifts, 33% dining discount, and financial support tools.
- Other info: Enjoy team socials, career growth, and a supportive environment.
- Why this job: Make lasting memories while working in stunning locations with great food.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Part Time Shift Supervisor at the White Swan, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; and free shares.
- Free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Shift Supervisor you’ll…
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in Birmingham employer: White Swan - 82171
Contact Detail:
White Swan - 82171 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premium Country Pubs. Understand their values and what makes them special. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Think about examples from your past experiences where you've provided great service or led a group. This will help you shine during the interview!
✨Tip Number 3
Be yourself! The White Swan is all about creating a warm and welcoming atmosphere. Let your personality come through in your conversations. Show them how you can contribute to the fun and friendly vibe they’re looking for.
✨Tip Number 4
Apply through our website! It’s super quick and easy, and you won’t need a CV. Just fill out the form, and we’ll get to know you better. Plus, it shows you’re tech-savvy and ready to jump into the role!
We think you need these skills to ace Shift Supervisor in Birmingham
Some tips for your application 🫡
Keep it Simple: No need to overthink it! Our application form is designed to be quick and easy, so just fill it out honestly and clearly. We want to get to know the real you!
Show Your Passion: Let your enthusiasm for great service shine through! Mention any relevant experience or skills that show you’re ready to lead a team and create memorable experiences for our guests.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your answers. We’re looking for genuine people who can connect with our guests and team.
Apply Through Our Website: Make sure to apply directly through our website for the best chance of success! It’s super straightforward, and we can’t wait to see your application come through.
How to prepare for a job interview at White Swan - 82171
✨Know the Company
Before your interview, take some time to research the White Swan and its parent company, Mitchells & Butlers. Understand their values, the type of service they provide, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or trained new staff. This will highlight your capability to manage and inspire others.
✨Emphasise Customer Service
Since the role involves giving a warm welcome to guests, be ready to discuss your passion for customer service. Share specific instances where you've gone above and beyond to ensure a great experience for customers. This will show that you align with their mission of making every guest feel truly welcome.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.