Customer Experience Supervisor – Retail Leadership in Lewes
Customer Experience Supervisor – Retail Leadership

Customer Experience Supervisor – Retail Leadership in Lewes

Lewes Full-Time 30000 - 42000 £ / year (est.) No home office possible
W

At a Glance

  • Tasks: Lead a team to enhance customer experience and drive sales in a retail environment.
  • Company: A well-known retail brand with a focus on customer satisfaction.
  • Benefits: Bonuses, generous holiday, product discounts, and community service opportunities.
  • Why this job: Make a real impact on customer experience while developing your leadership skills.
  • Qualifications: Experience in retail and strong coaching abilities.
  • Other info: Join a high-performing team in a dynamic retail setting.

The predicted salary is between 30000 - 42000 £ per year.

A well-known retail brand seeks a Customer Host Supervisor in Lewes to enhance customer experience and support a high-performing team. This role involves coaching team members, ensuring excellent service, and maintaining visual standards. You will manage operational tasks and be proactive in driving sales through effective decision-making.

Benefits include:

  • Bonuses
  • Generous holiday
  • Product discounts
  • Opportunities for community service

Customer Experience Supervisor – Retail Leadership in Lewes employer: White Stuff

Join a leading retail brand in Lewes as a Customer Experience Supervisor, where you will thrive in a dynamic work culture that prioritises employee development and customer satisfaction. Enjoy a range of benefits including bonuses, generous holiday allowances, and exclusive product discounts, all while contributing to community service initiatives that make a positive impact. This role offers a unique opportunity to lead a high-performing team and drive sales through your proactive decision-making skills.
W

Contact Detail:

White Stuff Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Supervisor – Retail Leadership in Lewes

Tip Number 1

Network like a pro! Reach out to current or former employees of the brand on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by practising common questions related to customer experience and team leadership. We want to show that we can coach and inspire others while keeping the customer at the heart of everything.

Tip Number 3

Showcase your passion for retail! When we talk about our experiences, let’s highlight how we’ve gone above and beyond to enhance customer satisfaction and drive sales.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.

We think you need these skills to ace Customer Experience Supervisor – Retail Leadership in Lewes

Coaching Skills
Customer Service Excellence
Team Leadership
Operational Management
Sales Strategy
Decision-Making Skills
Visual Merchandising
Proactivity
Communication Skills
Performance Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Experience Supervisor role. Highlight any previous experience in retail leadership or customer service to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about enhancing customer experiences and how your coaching skills can benefit our team. Keep it engaging and personal!

Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s boosting sales or improving customer satisfaction, we want to see how you’ve made a difference in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at White Stuff

Know the Brand Inside Out

Before your interview, make sure you research the retail brand thoroughly. Understand their values, mission, and what sets them apart in the market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to enhancing customer experience.

Showcase Your Coaching Skills

As a Customer Experience Supervisor, you'll be expected to coach team members. Prepare examples from your past experiences where you've successfully trained or mentored others. Highlight your approach to developing talent and how it led to improved performance or customer satisfaction.

Demonstrate Decision-Making Abilities

Be ready to discuss situations where you've had to make quick decisions that positively impacted sales or customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think on your feet and drive results.

Visual Standards Matter

Since maintaining visual standards is part of the role, think about how you can contribute to this aspect. Bring ideas on how to enhance the store's appearance or improve product displays. This shows your proactive mindset and commitment to creating an inviting shopping environment.

Customer Experience Supervisor – Retail Leadership in Lewes
White Stuff
Location: Lewes

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

W
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>