White Stuff is seeking a Customer Service Operations Lead to drive the operational performance of the Customer Service team across channels, ensuring SLAs are met while optimising resources. You’ll build an engaged, emotionally connected team and balance pace, quality, care, and commercial outcomes within a hybrid working model.
You’ll lead with warmth and emotional intelligence, role‑model the brand voice, and collaborate with the wider business to deliver exceptional customer experiences and
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Hybrid Customer Service Operations Leader in Leicester employer: White Stuff
At White Stuff, we pride ourselves on being a vibrant and inclusive employer where creativity thrives. As a Senior Graphic Designer, you'll enjoy a supportive work culture that values collaboration and innovation, with opportunities for personal growth and development. Located in a dynamic retail environment, we offer competitive benefits including hybrid working, generous holiday allowances, and a strong commitment to community engagement, making us an excellent choice for those seeking meaningful and rewarding employment.
