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For Companies A leading retail company is looking for a part-time Customer Services Advisor in Leicester. You will be responsible for delivering exceptional customer experiences through effective communication, working in a vibrant team, and enjoying benefits such as up to 33 days holiday and a generous staff discount. This role offers a relaxed and friendly environment where your contributions are valued.
Benefits include:
- Up to 33 days holiday per annum
- 50% Staff Discount
- 2 Charity Days Per Year
- Relaxed and friendly working environment
- Free onsite parking
- Ongoing training and development
Qualifications
- Experience communicating with customers via telephone and digital channels
- Understanding of social media in a customer service context
- Cheerful disposition with a flexible approach
Responsibilities
- Providing excellent customer service via telephone and digital channels
Skills
Interpersonal skills
(FTC 6 Months)
About White Stuff
Founded in 1985, White Stuff offers women’s and men’s clothing, accessories, and homeware, with unique prints and detailed designs reflecting our personality. Our team is at the heart of our brand, fostering a sociable, talented, and entrepreneurial environment.
Note: This is not a fully remote position. You will work at our Leicester office on Grove Park, Monday to Friday, 09:00-14:00, with one weekend day every three weeks from home, requiring reliable internet.
Who You Are
You are passionate about providing the best customer experience and possess the following:
- Experience in customer communication via telephone and digital channels
- Understanding of social media in customer service
- Excellent communication and interpersonal skills
- Attention to detail
- A cheerful, flexible, and positive approach
- Ability to promote White Stuff’s brand and values professionally
Primary Objective
- Deliver exceptional customer service via telephone and digital channels
What We Offer
- Up to 33 days holiday
- 50% Staff Discount
- 2 Charity Days per Year
- Relaxed, friendly environment
- Vibrant team atmosphere
- Free onsite parking
- Excellent transport links
- Ongoing training and development
We are committed to diversity and equal opportunity. All qualified applicants will be considered regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
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Contact Detail:
White Stuff Recruiting Team
