White Rose Education is seeking a Customer Success Specialist to own a defined portfolio of schools and educators across the UK, ensuring ongoing value from our products and services. You will drive onboarding, adoption and retention while building trusted relationships and acting as the voice of the customer.
You will monitor engagement, identify at-risk customers, and take proactive steps to strengthen relationships, contributing to renewals and repeat business with a strong focus on data and
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Customer Success Lead: Onboarding & Retention employer: White Rose Education
At White Rose Science, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our hybrid working model allows for flexibility, while our commitment to professional development ensures that you will have ample opportunities to grow and excel in your role as a Primary Science Specialist. Join us in Halifax or Leeds, where you can make a meaningful impact on the future of education and inspire the next generation of scientists.
