At a Glance
- Tasks: Perform vehicle diagnostics, repairs, and maintenance to ensure customer satisfaction.
- Company: Join Canada’s largest automotive group with a culture of collaboration and innovation.
- Benefits: Competitive pay, health plans, employee discounts, and wellness programs.
- Other info: Opportunities for growth and learning in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Automotive Technician certification or apprenticeship enrolment; strong mechanical skills required.
The predicted salary is between 35 - 45 € per hour.
Join Canada’s Largest Automotive Group. If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC. With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.
The Service Technician at White Rock Honda plays a key role in delivering exceptional automotive service and customer satisfaction. Reporting to the Service Manager, this position is responsible for performing vehicle diagnostics, repairs, and maintenance in accordance with manufacturer guidelines, dealership policies, and warranty requirements. The Service Technician contributes to the overall success of the service department by maintaining high productivity, ensuring accurate documentation, and supporting positive customer relationships through quality workmanship and timely communication.
The expected pay for this position is $35.00 - $45.00 per hour.
Primary Duties and Responsibilities:
- Perform vehicle repairs and maintenance according to repair orders, technical guidelines, and dealership standards.
- Road test all vehicles before and after servicing to ensure repair accuracy and safety.
- Track time by punching in/out at the start of the day, lunch, end of day, and at the beginning and completion of each job.
- Advise the Service Advisor if repairs require more time than initially estimated.
- Utilize protective seat covers and floor mats in every customer vehicle.
- Notify the Service Advisor of additional required repairs, parts, or labor.
- Complete all assigned repair tasks efficiently and accurately.
- Document all services and repairs clearly and thoroughly in work orders.
- Ensure all punch times accurately match the work performed.
- Follow all manufacturer warranty procedures and dealership policies.
- Maintain a clean, safe, and organized workspace.
- Maintain high levels of productivity and efficiency through effective work practices.
- Demonstrate a polite, professional, and customer-focused attitude.
- Perform additional service recommendations as outlined by dealership standards.
- Obtain Service Manager approval/signature for all warranty add-ons.
- Meet or exceed productivity and efficiency objectives set by the Service Manager.
Qualifications Required:
- Automotive Technician certification or enrollment in an equivalent apprenticeship program (Red Seal an asset).
- Previous experience performing automotive repairs and diagnostics in a dealership or independent shop environment.
- Strong mechanical aptitude and understanding of vehicle systems.
- Ability to read and interpret repair orders, technical bulletins, and manufacturer documentation.
- Excellent organizational and time-management skills with strong attention to detail.
- Ability to work efficiently in a fast-paced, team-oriented environment.
- Effective communication and customer service skills.
- Valid Class 5 driver’s license with a clean driving record.
- Legally entitled to work in Canada.
In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
- Discounted employee vehicle purchase program
- Job-specific coaching & training programs
- Comprehensive health & dental plans
- Employee wellness & assistance programs
- Employee social events
Build your career with a team that is driven by excellence, integrity and innovation. Discover Dilawri.
Technician in Surrey employer: White Rock Honda
Dilawri is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work environment where collaboration and continuous learning thrive. As part of Canada’s largest automotive group, technicians at White Rock Honda benefit from comprehensive health plans, job-specific training, and a unique employee vehicle purchase program, all while contributing to a culture of excellence and community impact. Join a team that values integrity and innovation, and take your career to new heights with Dilawri.
StudySmarter Expert Advice🤫
We think this is how you could land Technician in Surrey
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. They might know about openings at Dilawri or can give you a heads-up on who to talk to.
✨Tip Number 2
Get your hands dirty! If you can, visit a local dealership and chat with technicians. Show genuine interest in their work and ask about their experiences at Dilawri. This could lead to valuable insights and connections.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific repairs or diagnostics you've handled. We want to see your passion for cars and your problem-solving skills!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Dilawri team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Technician in Surrey
Some tips for your application 🫡
Show Your Passion for Cars:When you're writing your application, let your love for cars and the automotive industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being a Service Technician with us.
Tailor Your Experience:Make sure to highlight your relevant experience in automotive repairs and diagnostics. We’re keen on seeing how your skills align with the role, so don’t be shy about showcasing your achievements and certifications!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at White Rock Honda
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common vehicle systems, repair processes, and any specific brands that Dilawri represents. This will show that you're not just passionate about cars but also ready to hit the ground running.
✨Showcase Your Experience
Prepare to discuss your previous experience in detail. Be ready to share specific examples of repairs you've completed, challenges you've faced, and how you've contributed to customer satisfaction. This will help demonstrate your hands-on skills and problem-solving abilities.
✨Emphasise Teamwork
Since Dilawri values collaboration, be prepared to talk about your experiences working in a team. Share examples of how you've supported colleagues or contributed to a positive work environment. Highlighting your ability to work well with others will resonate with their company culture.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training programs they offer, how they support continuous learning, or what a typical day looks like for a Service Technician. This shows your genuine interest in the role and the company.
