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For Companies At a Glance
- Tasks: Engage with customers to provide support and ensure a positive experience.
- Company: Leading recruitment agency in Manchester with a focus on customer satisfaction.
- Benefits: Competitive hourly rate of £12.21, paid training, and progression opportunities.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Customer service experience and must reside in Manchester.
The predicted salary is between 25000 - 42000 £ per year.
A leading recruitment agency in the Manchester area is looking for a confident Customer Service Advisor. In this full-time role, you will engage with customers to provide support with various queries, ensuring a positive experience.
This position offers a competitive hourly rate of £12.21, along with paid training and opportunities for progression within the company.
Applicants must have customer service experience and reside in Manchester.
Inbound Customer Care Specialist (Full-Time) in Manchester employer: White Rock Commercial
Contact Detail:
White Rock Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Care Specialist (Full-Time) in Manchester
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us stand out as a candidate who truly understands what they’re about.
✨Tip Number 2
Practice your customer service scenarios! Think of common queries you might face and how you'd handle them. We want to demonstrate our problem-solving skills and ability to keep customers happy.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we can tailor our approach based on the specific role and showcase why we’re the perfect fit for the Inbound Customer Care Specialist position.
We think you need these skills to ace Inbound Customer Care Specialist (Full-Time) in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled queries and ensured a positive experience for customers, just like you'll be doing with us!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the specifics of this role. Mention why you’re excited about working with us at StudySmarter and how you can contribute.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at White Rock Commercial
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to ensure a positive experience for customers.
✨Research the Company
Take some time to learn about the recruitment agency and its values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, like 'How do you handle complaints?' or 'Can you give an example of excellent customer service?' Practising your responses will help you feel more confident during the interview.
✨Showcase Your Communication Skills
As an Inbound Customer Care Specialist, communication is key. During the interview, demonstrate your ability to listen actively and respond clearly. Use examples from your previous experience to highlight your skills in engaging with customers.
