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For Companies At a Glance
- Tasks: Engage with customers, address queries, and ensure a positive experience from home.
- Company: Leading customer service firm in the UK with a focus on growth.
- Benefits: Competitive pay, flexible hours, and progression opportunities.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Prior customer service experience and based in Leeds for training.
- Other info: Work from home with a supportive environment for career growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading customer service firm in the UK is seeking a Customer Service Advisor for a full-time role. The position involves engaging with customers, addressing their queries, and ensuring a positive experience while working from home.
Candidates must have prior customer service experience and be based in Leeds for initial training. The role offers competitive pay, flexible working hours, and opportunities for progression within the company.
Customer Service Advisor: Inbound Support & Growth Path in Leeds employer: White Rock Commercial
Contact Detail:
White Rock Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor: Inbound Support & Growth Path in Leeds
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and customer service approach will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 3
Don’t forget to showcase your communication skills! During the interview, be clear and concise, and remember to listen actively. This will highlight your ability to engage with customers effectively.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals ready to grow with us.
We think you need these skills to ace Customer Service Advisor: Inbound Support & Growth Path in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've engaged with customers and resolved their queries, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention why you’re excited about working with us at StudySmarter and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at White Rock Commercial
✨Know the Company Inside Out
Before your interview, take some time to research the customer service firm. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous experience that highlight your customer service skills. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will demonstrate your capability and fit for the role.
✨Practice Common Interview Questions
Familiarise yourself with common customer service interview questions, such as how you handle complaints or what excellent customer service means to you. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the company culture, training processes, and growth opportunities. This shows that you’re not just interested in the job, but also in how you can develop within the company.
