At a Glance
- Tasks: Coordinate and deliver exciting Retail Media campaigns across digital and physical environments.
- Company: Join a successful, family-owned multinational organisation with a strong heritage.
- Benefits: Enjoy a competitive salary, private medical, pension, life assurance, and 30 days holiday.
- Other info: Gain broad exposure across various departments and enjoy excellent career growth opportunities.
- Why this job: Be part of a growing Retail Media operation and make a real impact on major brands.
- Qualifications: Experience in Retail Media or campaign operations, with strong organisational and problem-solving skills.
The predicted salary is between 40000 - 45000 £ per year.
Salary: GBP40,000 - GBP45,000 per annum + Benefits package
Retail Media Operations Manager – North West London
- Private Medical
- Pension
- Life Assurance
- 30 days’ total holiday including bank holidays
- Onsite parking
Are you an experienced Retail Media, Campaign Operations or FMCG professional looking for an opportunity to help build and operate a new Retail Media capability? This is an exciting opportunity to join a large, successful, family-owned multinational organisation and play a key role in establishing a high-performing Retail Media operation across depots and stores.
You’ll be responsible for ensuring campaigns are delivered accurately, efficiently and on time, while providing suppliers with an excellent experience and helping to build the operational foundations for a growing media business.
The opportunity:
As Retail Media Operations Manager, you’ll sit at the heart of campaign delivery, coordinating activity across digital screens and physical retail environments. You’ll work closely with suppliers, internal teams, IT and support functions to ensure campaigns run smoothly, media assets are optimised and any operational issues are resolved quickly.
This is an excellent opportunity for someone who enjoys organisation, problem-solving, data and making things happen, with the chance to help shape a new and growing Retail Media operation.
You’ll be responsible for:
- Coordinating the end-to-end delivery of Retail Media campaigns
- Scheduling campaigns and managing the CMS
- Coordinating artwork approvals and ensuring campaign compliance
- Managing digital screen scheduling and campaign deployment
- Coordinating installations and managing media asset inventory
- Monitoring the Retail Media network and resolving operational issues
- Working closely with IT, Helpdesk and support teams
- Providing suppliers with campaign updates and delivery reporting
- Producing performance dashboards and campaign reports
- Tracking ROAS, screen utilisation and campaign performance
- Managing SLAs and ensuring delivery standards are consistently met
- Identifying operational improvements and supporting the growth of the media operation
What you’ll bring:
We’re looking for a highly organised, commercially aware and results-driven professional with experience in Retail Media, campaign operations or a related environment. You’ll ideally bring:
- Grocery or FMCG experience would be advantageous
- Strong operational and programme management skills
- A data-driven approach to decision making
- Strong communication and presentation abilities
- Excellent organisational and problem-solving skills
- The ability to manage multiple campaigns and priorities simultaneously
- A proactive approach to resolving issues and improving processes
- Strong attention to detail and a genuine focus on delivering results
This is more than an operational campaign role. You’ll be joining a new and growing Retail Media operation and helping to establish the processes, systems and standards that will support its long‑term success. You’ll have the opportunity to work across Retail, Marketing, Trading, IT, Operations and external suppliers, giving you broad exposure to a commercially exciting area of the business. You’ll play a key role in delivering campaigns for major FMCG brands and suppliers, ensuring they receive a first‑class service while helping to build a scalable and efficient media operation. You’ll also join an established and growing international organisation with a strong family‑owned heritage, diverse business interests and operations across the UK and internationally.
Retail Media Operations Manager in Wembley employer: White Recruitment
Join a pioneering renewable energy company in Appleby-in-Westmorland, where your leadership as Operations Director will directly contribute to the UK's low-carbon heating transition. With a strong focus on employee development and a culture of continuous improvement, you will enjoy competitive benefits including a generous salary, car allowance, and significant influence over business strategy. This is not just a job; it's an opportunity to make a meaningful impact in a rapidly growing sector dedicated to sustainability and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Media Operations Manager in Wembley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like White Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like White Recruitment!
We think you need these skills to ace Retail Media Operations Manager in Wembley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at White Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at White Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show White Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at White Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
