At a Glance
- Tasks: Service and maintain industrial doors while ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, company van, and gym contributions.
- Other info: Enjoy ongoing training and excellent career growth opportunities.
- Why this job: Join a growing team and make a real impact in the industry.
- Qualifications: Experience in engineering and strong problem-solving skills required.
The predicted salary is between 35000 - 42000 € per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the North of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role: You’ll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements:
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package:
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- Commission (2.5%–5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors employer: White Recruitment
Join a leading UK provider of industrial doors and loading bay solutions, where you will be part of a people-focused organisation that values stability and employee development. With competitive salaries, generous holiday allowances, and ongoing training opportunities, this role in York offers a supportive work culture and the chance to build long-term career prospects while delivering exceptional service to major clients across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with industrial doors or similar equipment. This could be through internships, volunteering, or even side projects. It’ll make you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for the interview like it’s the big game! Research the company and their products, especially their service quality and customer relationships. Be ready to discuss how your skills in fault-finding and problem-solving can help them maintain their reputation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining a people-focused organisation like ours.
We think you need these skills to ace Service Engineer Industrial Doors
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the role, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background fits with our company values. We love seeing enthusiasm and a personal touch, so let your personality come through!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at White Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with servicing, maintenance, and fault-finding. This will show that you’re not just a good fit for the role but also genuinely interested in the work.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific instances where you diagnosed issues or improved processes. This will demonstrate your strong fault-finding abilities and problem-solving skills, which are crucial for this position.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to talk about your approach to delivering excellent service. Share stories that highlight your ability to maintain high levels of customer satisfaction, especially when under pressure or during breakdown responses.
✨Be Ready to Discuss Flexibility
This job requires travel and participation in an on-call rota, so be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve had to be flexible or work independently, as this will reassure them that you can handle the demands of the role.