At a Glance
- Tasks: Service and maintain industrial doors while ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, on-call allowance, and gym contributions.
- Other info: Enjoy ongoing training and excellent career growth opportunities.
- Why this job: Join a growing company and make a real impact in the industry.
- Qualifications: Experience in engineering and strong problem-solving skills required.
The predicted salary is between 35000 - 42000 € per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across London. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role
You’ll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- Commission (2.5%–5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in London employer: White Recruitment
Join a dynamic and people-focused organisation as a Service Engineer in Dagenham/Thurrock/East London, where you will enjoy a competitive salary package of £35,000 plus OTE of £42,000, alongside generous benefits including overtime pay, a company van, and ongoing training opportunities. Our strong commitment to employee development and a supportive work culture ensures that you can thrive in your role while contributing to our reputation for exceptional service quality and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Think about specific examples from your past experiences that highlight your ability to handle faults and repairs effectively.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the role.
✨Tip Number 4
Check out our website for the latest job openings and apply directly. We’re always looking for talented individuals like you to join our team, and applying through us gives you a better chance of standing out!
We think you need these skills to ace Service Engineer Industrial Doors in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your background fits with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your problem-solving skills can benefit us. Keep it concise but engaging – we love a good story!
Show Off Your Customer Service Skills:Since delivering high standards of customer service is key for us, make sure to include examples of how you've excelled in customer-facing roles. We want to know how you handle challenges and keep clients happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at White Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with fault finding, diagnostics, and any relevant engineering disciplines. This will show that you’re not just a good fit for the role but also passionate about what you do.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in field service roles. Think about specific instances where you diagnosed a problem or improved a process. This will help demonstrate your strong fault-finding abilities and how you can contribute to maintaining high customer satisfaction.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to talk about your approach to delivering excellent service. Share stories that highlight your ability to communicate effectively and build relationships with clients, as this is crucial for success in the position.
✨Be Ready to Discuss Flexibility
The job requires travel and participation in an on-call rota, so be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve had to be flexible or work independently, as this will reassure them that you can handle the demands of the role.
