At a Glance
- Tasks: Service and maintain industrial doors while ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, company van, and gym contributions.
- Other info: Enjoy ongoing training and excellent career growth opportunities.
- Why this job: Join a growing team and make a real impact in the industry.
- Qualifications: Experience in engineering and strong problem-solving skills required.
The predicted salary is between 35000 - 42000 € per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the North of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long‑term customer relationships.
The Role
You’ll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- Commission (2.5%–5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long‑term career prospects.
Service Engineer Industrial Doors in Liverpool employer: White Recruitment
Join a leading UK provider of industrial doors and loading bay solutions, where you will be part of a people-focused organisation that values stability and employee development. With competitive salaries, generous holiday allowances, and ongoing training opportunities, this role in Liverpool offers a rewarding career path in a supportive work culture that prioritises customer satisfaction and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and customer service approach. Be ready to share specific examples of how you've tackled challenges in previous roles, especially in fault-finding and repairs.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out from the crowd!
✨Tip Number 4
Follow up after interviews with a quick thank-you email. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in the position!
We think you need these skills to ace Service Engineer Industrial Doors in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the role, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background fits with our company values. We love seeing enthusiasm and a personal touch, so let your personality come through.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at White Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with fault finding, diagnostics, and any relevant engineering disciplines. This will show that you’re not just a good fit for the role but also passionate about what you do.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in field service roles. Think about specific instances where you diagnosed issues or improved operational performance. This will help demonstrate your strong fault-finding abilities and how you can contribute to customer satisfaction.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to talk about your approach to delivering excellent service. Share stories that highlight your ability to communicate effectively and build relationships with clients, as this is crucial for maintaining the company’s strong reputation.
✨Be Ready to Discuss Flexibility
The job requires travel and participation in an on-call rota, so be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve successfully managed your time and commitments, showing that you can handle the demands of the role.