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- Tasks: Coordinate road freight operations and build strong customer relationships.
- Company: Successful Freight Forwarding company with a driven team.
- Benefits: Competitive salary up to £30, full-time hours, and a supportive work environment.
- Why this job: Join a growing team and make an impact in the European Road freight market.
- Qualifications: Experience in UK freight forwarding and knowledge of EU road freight.
- Other info: Dynamic role with opportunities for career growth in logistics.
The predicted salary is between 24000 - 36000 £ per year.
Our client, a very successful Freight Forwarding company, is looking for a Road Freight Coordinator to join their driven team and help develop their growing European Road freight offering.
Main Purpose: To provide additional operational assistance to the European Road Freight team, allowing further development of the company’s freight offering with existing and new customers.
Full time: Monday to Friday – 08:30am – 17:30pm
Salary: Up to £30
Key Responsibilities:
- Look after all the customers who book full and part load, import and export shipments to Western, Eastern Europe and Worldwide.
- Build up and nurture good working relationships with existing and new customers.
- Increase business from existing, lapsed and recently gained clients.
- Offer customers excellent customer service to encourage repeat and new business.
- Generate sales/profit linked directly to the current business plan.
- Focus and drive to achieve targets, budgets and results.
- Take phone/e-mail enquiries from customers.
- Use freight exchanges.
- Quote customers on the phone and call them back ASAP with quotes to secure bookings.
- Identify new sales opportunities for existing customers and effectively present key features of services to secure new business.
- Log quotes on the Quote Tracker.
- Administer the whole booking process, entering bookings onto the bespoke operations system and tracking loads from booking to delivery.
- Cover loads with hauliers, checking on them on the day of loading and dealing with any problems.
- Proactively liaise with customers.
Requirements:
- Experience working for a UK based freight forwarder.
- Knowledge in EU Road freight.
- Right to work in the UK – No sponsorship is on offer.
Road Freight Coordinator in Lichfield employer: White Recruitment
Contact Detail:
White Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight Coordinator in Lichfield
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to talk about your experience and how it relates to the Road Freight Coordinator role. Keep it concise and engaging!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Road Freight Coordinator in Lichfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Road Freight Coordinator role. Highlight your experience in freight forwarding and any relevant skills that match the job description. We want to see how you can contribute to our growing European Road freight offering!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your customer service skills and ability to build relationships, as these are key for us.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Did you increase sales or improve customer satisfaction? We love numbers and success stories, so make sure to include them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at White Recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of road freight operations, especially in relation to EU logistics. Familiarise yourself with key terms and processes, as this will show your potential employer that you're serious about the role and understand the industry.
✨Showcase Your Customer Service Skills
Since the role involves building relationships with customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a client's needs.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a shipment delay or a difficult customer. Practise your responses so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Highlight Your Sales Acumen
The job requires generating sales and identifying new opportunities, so be prepared to discuss any relevant experience you have in sales or business development. Share how you've successfully increased business in previous roles, as this will align with their goals.
