Multimodal Freight Operator in Lichfield

Multimodal Freight Operator

Lichfield

Up to £36,000 DOE

Monday–Friday, 9am–5pm

A long-established freight forwarder in Lichfield is looking to add a Multimodal Freight Forwarder to their expanding team. This position has a strong ocean freight bias, but you\’ll also work across road and air to support the full end-to-end process. Ideal for someone confident in export operations, with import experience considered a real advantage.

What you\’ll be doing

• Coordinate multimodal shipments with a primary focus on ocean freight—handling bookings, documentation, carrier liaison, and compliance.
• Manage end-to-end export operations and support import processes when required.
• Oversee key milestones from origin to final delivery, ensuring deadlines and service expectations are met across all modes.
• Prepare and process Bills of Lading, commercial invoices, export declarations, and all other relevant multimodal shipping documents.
• Liaise daily with carriers, hauliers, overseas agents, airlines, and customers to ensure smooth cargo flow.
• Deliver excellent customer service, providing updates throughout the shipment lifecycle.
• Troubleshoot delays or operational issues, maintaining strong relationships with partners and clients.

What we\’re looking for

• Proven experience in ocean freight forwarding for a UK-based freight forwarder, with exposure to other modes (road/air).
• Strong understanding of export customs processes and international shipping procedures.
• Imports knowledge is beneficial but not essential.
• Highly organised with the ability to juggle multiple shipments across different modes.
• Comfortable using freight systems/software.

What\’s on offer

• Salary up to £35,000, depending on experience
• Monday to Friday, 9am–5pm
• Supportive, friendly team with real progression opportunities
• Long-term stability with a reputable local forwarder

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