At a Glance
- Tasks: Manage ocean import/export shipments and provide top-notch customer service.
- Company: Join a global logistics company with a friendly, supportive office culture.
- Benefits: Enjoy 30 days annual leave, hybrid working, and a company bonus scheme.
- Other info: Great career development opportunities in a close-knit team.
- Why this job: Make a real impact in logistics without sales pressure, just pure operations.
- Qualifications: Experience in freight forwarding or international shipping is preferred.
The predicted salary is between 30000 - 35000 £ per year.
We are recruiting for a customer-focused Freight Forwarder to join a global logistics company based in Solihull. This is a full operational role handling import and export shipments from quotation through to final invoicing. The position has a strong ocean freight bias, although candidates from air freight, road freight or multimodal backgrounds will also be considered. Training can be provided on freight modes you have not previously handled.
Benefits:
- 30 days’ annual leave
- Company bonus scheme
- Monday-to-Friday working
- Full training across additional freight modes
- Career development within a global logistics company
- Small, friendly and supportive office
- No sales or business development
The role:
- Manage ocean import and export shipments
- Handle the full process from quotation through to invoicing
- Act as the main point of contact for customers
- Provide accurate quotations and shipment updates
- Book freight with shipping lines, carriers and overseas agents
- Arrange collections, deliveries and international transport
- Prepare and check shipping documentation
- Complete customs documentation where required
- Monitor shipments and resolve delays or operational issues
- Liaise with customers, hauliers, shipping lines and overseas partners
- Ensure files are accurate, complete and invoiced promptly
- Deliver a consistently high level of customer service
Requirements:
- Previous freight forwarding or international shipping experience
- Experience within import, export or cross-trade operations
- Ocean freight experience is preferred
- Good communication and organisational skills
- Ability to manage shipments from start to finish
- Strong attention to detail
- Confident dealing with customers and suppliers
- Proactive approach to problem solving
- Willingness to learn new freight modes
About the company:
You will be joining an established international freight forwarding and supply chain business with a global network and strong carrier relationships. The Solihull office is small and close-knit, giving employees the opportunity to take ownership of their work, build strong customer relationships and make a visible contribution to the success of the branch. The business offers the backing and opportunities of a global logistics company, combined with the more personal environment of a smaller local office. This role is focused entirely on operations and customer service. There are no sales targets or business development responsibilities.
Freight Forwarder Ocean employer: White Recruitment
Join a pioneering renewable energy company in Appleby-in-Westmorland, where your leadership as Operations Director will directly contribute to the UK's low-carbon heating transition. With a strong focus on employee development and a culture of continuous improvement, you will enjoy competitive benefits including a generous salary, car allowance, and significant influence over business strategy. This is not just a job; it's an opportunity to make a meaningful impact in a rapidly growing sector dedicated to sustainability and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder Ocean
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like White Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at White Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like White Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Freight Forwarder Ocean
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to White Recruitment:This is your chance to really connect with the team at White Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at White Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with White Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show White Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at White Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
