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- Tasks: Coordinate and manage European road freight operations with a focus on customer service.
- Company: Established international freight forwarder with 25 years of experience.
- Benefits: Competitive salary, generous holidays, pension contributions, and ongoing training.
- Why this job: Join a growing team and make an impact in the logistics industry.
- Qualifications: Experience in road freight operations and strong communication skills.
- Other info: Fast-paced environment with opportunities for continuous development.
The predicted salary is between 21600 - 30000 £ per year.
Location: Burton-on-Trent
Hours: Monday – Friday, 9am – 17:30 (approx)
Salary: Up to £30,000 (DOE)
We are recruiting for our client, an international multi modal freight forwarder that provides start to finish operations, including break bulk and project services. The company has been running for 25 years and is looking to expand their Road Freight team.
We are seeking a European Road Freight Operator to join their expanding team. The ideal candidate will be responsible for planning, coordinating and overseeing road freight operations throughout Europe.
Your key responsibilities as a Road Freight Forwarder:
- Organise and coordinate end to end European road freight operations
- Customer centric operations
- Manage daily operations of the road freight division, including driver communication, monitoring shipments, and handling any issues that arise during transit.
- Provide freight rates, quotes and pricing solutions for customers
- Deliver exceptional customer service
- Track and update delivery statuses in the company's system and provide regular updates to clients
- Resolving any issues or delays that may arise
- Job invoicing and costing
- Making sure the department stays up to date with regulations, ensuring compliance with all documentation
- Customs declarations / clearances
Requirements:
- Proven experience in Road Freight operations
- A strong understanding of transportation and operation regulations
- Excellent communication and negotiation skills
- The ability to problem solve and work effectively in a fast-paced environment and working to tight deadlines
- Proficiency in relevant software for transportation management.
- Groupage experience is an advantage
Benefits:
- Salary up to £30,000 (DEO)
- Generous holiday entitlement
- Company pension contribution
- Free on-site parking
- Continuous development & training
Freight Forwarder employer: White Recruitment
Contact Detail:
White Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their services and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves handling issues during transit, think of examples from your past experiences where you successfully resolved challenges. This will show your potential employer that you can handle the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Freight Forwarder position. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience in road freight operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and handle issues like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at White Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of road freight operations and regulations. Understand the end-to-end process, from customs declarations to customer service. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like delays or customer complaints. Think of examples from your past experience where you successfully resolved issues. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Showcase Your Communication Skills
As a Freight Forwarder, you'll need to communicate effectively with drivers and clients. During the interview, practice clear and concise communication. You might even want to prepare a few questions to ask the interviewer about their communication processes.
✨Familiarise Yourself with Relevant Software
Since proficiency in transportation management software is key, make sure you know the tools commonly used in the industry. If you have experience with specific software, be ready to discuss how you've used it to improve operations or customer service.
