At a Glance
- Tasks: Install, service, and calibrate weighing equipment while supporting sales activities.
- Company: Established UK provider of weighing and calibration solutions.
- Benefits: Competitive salary, company van, overtime pay, and commission opportunities.
- Other info: Enjoy a mix of workshop and customer site work with great career growth.
- Why this job: Join a dynamic team and make a real impact in the field of technology.
- Qualifications: Full UK driving licence and engineering background preferred.
The predicted salary is between 35000 - 35000 € per year.
An established UK provider of weighing and calibration solutions is looking to recruit a Field Service Engineer to support its growing service operation. This role is predominantly West Midlands based, with most work carried out in the workshop and local customer sites, alongside occasional national travel. The role will be split between service engineering and commercial support, with approximately 3 days per week focused on servicing, repairs and calibration work, and 2 days per week supporting pre-sales and sales-related activities.
The Role
- You will be responsible for the installation, service, testing, repair and calibration of weighing and associated equipment supplied or supported by the business.
- Work will take place at customer premises, within the service centre, or at other locations as required.
- In addition to hands‑on service work, you will also support customers with technical pre‑sales activity.
- This will include understanding customer requirements, identifying suitable weighing and calibration solutions, preparing quotations, and supporting the sales process.
- Commission will be attached to successful sales opportunities generated through this part of the role.
- Accurate completion of service reports, certification documentation and quotation details will be a core part of the position, alongside maintaining high standards of customer service and compliance.
Key Responsibilities
- Install, service, test, repair and calibrate weighing equipment.
- Carry out work at customer sites and within the workshop.
- Spend approximately 3 days per week on service, repair and calibration activity.
- Spend approximately 2 days per week supporting pre‑sales and sales activity.
- Understand customer requirements and identify suitable technical solutions.
- Prepare quotations for customers, with commission attached to successful sales.
- Complete service, certification and quotation documentation accurately and on time.
- Adhere to all health and safety standards at all times.
- Undertake additional duties appropriate to a Service Engineer role.
Requirements
- Full UK driving licence. Company van provided.
- Engineering or service background, ideally within weighing, calibration, or electro‑mechanical equipment.
- Commercial awareness and confidence speaking with customers.
- Ability to understand customer requirements and recommend suitable solutions.
- Strong attention to detail and documentation.
- Professional and customer‑focused approach.
Field Service Engineer Weighing Equipment employer: White Recruitment
As a leading provider of weighing and calibration solutions, we pride ourselves on fostering a supportive and dynamic work environment in Oldbury, England. Our employees enjoy competitive salaries, a company van, and the opportunity for overtime and commission, all while working predominantly in a workshop setting with occasional travel. We are committed to employee growth, offering training and development opportunities that empower our team to excel in both technical and commercial aspects of their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Weighing Equipment
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills in servicing and calibrating equipment can directly benefit their operations. Confidence is key!
✨Tip Number 3
Don’t forget to showcase your customer service skills! Since this role involves interacting with clients, be ready to share examples of how you've successfully handled customer queries or issues in the past. It’ll set you apart from the rest.
✨Tip Number 4
Finally, apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to stand out right from the start. Good luck, and we can't wait to see your application!
We think you need these skills to ace Field Service Engineer Weighing Equipment
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with weighing and calibration equipment, and don’t forget to mention any relevant engineering background. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experiences make you a great fit. Be sure to mention your customer service skills and any commercial awareness you have.
Show Off Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check your service reports and documentation examples if you include them. We love candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at White Recruitment
✨Know Your Weighing Equipment
Make sure you brush up on your knowledge of weighing and calibration equipment before the interview. Familiarise yourself with common issues, solutions, and the latest technologies in the field. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you successfully identified customer needs and provided effective solutions. This will demonstrate your commercial awareness and ability to build relationships.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview that may involve troubleshooting or problem-solving. Practice explaining your thought process clearly and logically. This will showcase your hands-on experience and how you approach technical challenges.
✨Highlight Your Attention to Detail
Given the importance of accurate documentation in this role, be ready to discuss how you ensure precision in your work. Share examples of how you've maintained high standards in documentation and compliance in past roles, as this will resonate well with the interviewers.
